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Cascade Subaru

Wenatchee, WA

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82 Reviews

150 Easy St.

Wenatchee, WA

98801

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82 Reviews of Cascade Subaru

May 19, 2019

Great experience!!! Tony is a very straightforward and honest individual who put together the best plans for us to get the car we want! Very knowledgeable of the product More

by Mario
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Omlin
Jun 10, 2019 -

Cascade Subaru responded

Hey Mario, thanks for leaving us some feedback on DealerRater, we highly value your feedback! We're glad that you enjoyed working with Tony and look forward to working with you again in the future! Take care and enjoy your new Subaru!

May 18, 2019

Helping me through my new car experience. Cascade Autocenter has always been the standard for customer service here in the valley. All of the employees understand how to help customers feel we More

by MT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Kincaid, Tony Omlin
Jun 10, 2019 -

Cascade Subaru responded

Hi there, thanks for taking the time to leave us some feedback on DealerRater! We're glad you enjoyed working with Tony and we truly appreciate your business. Enjoy all the adventures with your new Subaru!

April 24, 2019

Great day! New Car! Very professional dealership. No high pressure slick willy car salesman. Tony was excellent and took his time with me, trying several cars and waiti More

by Marilyn M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris S. in service was also very instrumental in this sale. And as always, Jamie in service is great!, Tony Omlin
May 01, 2019 -

Cascade Subaru responded

Hi Marilyn M, thanks for taking the time to leave us some feedback on DealerRater, we really appreciate it! We are glad to hear that you had a great time with Tony and Chris and hope to see you around the dealership again soon. Thanks for your business and see you around!

April 23, 2019

Best experience with a dealership yet! They listened to what we wanted and did best to accommodate way beyond expectations. Thanks Tony for an awesome car purchase experience and would reco More

by frankinsteiner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris in service and the rest of crew in service...dont know all names sorry., Tony Omlin
May 01, 2019 -

Cascade Subaru responded

Hey frankinsteiner, thanks for the feedback on your visit. We're pleased to hear that you had such a great experience with Tony, Chris, and the rest of our team. Thank you for your business and we hope to work with you again in the future. Thanks again and take care.

April 23, 2019

Great Experience I had a great experience with Cascade Subaru. Everyone I came in contact with was professional and respectful. I especially appreciated working with More

by brownie614
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Omlin
May 01, 2019 -

Cascade Subaru responded

Hi brownie614, thanks for the 5 star review! We're glad you enjoyed working with Tony and we truly appreciate your business. Thanks for choosing Cascade and we hope to see you around again soon. Take care and enjoy your new Outback!

April 23, 2019

Excellent Everyone was so nice and helpful. Definitely would buy another car from this dealership. When if came time to head home in my new car they filled up t More

by Reeveseliz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Omlin
May 01, 2019 -

Cascade Subaru responded

Hi Reeveseliz, thanks for taking the time to leave us a review on DealerRater, we highly value your feedback! Enjoy your new vehicle and please don't hesitate to reach out if you have any questions. Thanks for your business and we'll see you next time!

April 23, 2019

Review If you are looking for friendly hard working car salesmen cascade is the place to go. They even worked with me past closing time to make sure I was ab More

by Kbritt123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Omlin
May 01, 2019 -

Cascade Subaru responded

Hey Kbritt123, thanks for the kind words! We hope you enjoy your new Subaru and look forward to serving you again in the future!

February 26, 2019

Horrible Purchased a vehicle from Cascade. It was a dangerous vehicle and ended up costing me $3000 the day after purchasing. Tires ended up having bald spot More

by Subie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Leon Comeau
Feb 28, 2019 -

Cascade Subaru responded

Dear Subie, Thank you for bringing this to our attention. We have reviewed all service complaints that come close to this, and the most recent one was over three years ago. We take all comments and concerns very seriously at Cascade and are treating this no differently. Please give our Service Director, Eric Dalbeck, a call at 509-663-0011 so we can resolve this matter quickly and to your satisfaction. We will need your name and the model year of the vehicle you purchased. The response you claimed you received from us does not mirror our values and customer service, nor is it how we strive to do business. Please notify us as soon as possible with further details of this purchase. Thank you again, Cascade Autocenter

February 24, 2019

Quality experience Tony Omlin was a pleasure to work with. Followed up on all our questions in a timely manner but didn't pressure us during the purchasing process. We h More

by Subaru family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Orr, Tony Omlin
Feb 27, 2019 -

Cascade Subaru responded

Thanks for the kind words! We really appreciate you taking the time to leave us some feedback and truly value your continued business. Take care and we'll see you next time!

January 27, 2019

A Bad Car Day turned into An Amazing New Lease My wife and I were headed home from spending Christmas with our family in East Wenatchee, got as far as the Kittitas exit on 1-90, and our old hand-me More

by chase.grebb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Burwell, Leon Comeau , Jordan Baldock
Jan 28, 2019 -

Cascade Subaru responded

Hi Chase, thanks for taking the time to leave us some feedback about your visit to our dealership. We truly appreciate your business and look forward to working with you again in the future. Take care!

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