
Casey Chevrolet
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 AM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Insufficient service for price paid. My wife an I just completed a cross country trip in our new C7 Corvette. We took the car to Casey for an oil change, small warranty work and a showro My wife an I just completed a cross country trip in our new C7 Corvette. We took the car to Casey for an oil change, small warranty work and a showroom detail cleaning to return the car to showroom condition. The charge for this cleaning service was $210. I willingly agreed to the price for a showroom detail cleaning after discussion with the service advisor the level of cleaning that would be done for the price. After picking the car up from the dealership, and getting the car home, I looked a little closer at the cleaning detail. Amazingly, the motor compartment was never touched other than to change the oil. Dust and dirt from the cross country 7500 mile journey obviously still under hood. The water marks from the exterior washing were still evident on the underside of the hood, so the hood was never opened during the cleaning process. In one of the cup holders in the center console, there were crumbs or some sort of debris still obviously left over from the strip. The dust in the cracks and crevices of the center console was obviously never vacuumed. The inside of the wheels, which were specifically discussed with Jeff before the service was scheduled, had not been touched as well as the wheel wells. The underside of the painted surface of the rocker panels were not touched. The interior portion of the door hinges were not touched. Bug residue on the front valance was still evident, even though most had been removed during the washing of the vehicle. If Casey Chevrolet calls this cleaning a showroom detail worthy of a $210 charge, I find it very difficult to understand a mindset that would allow this thinking possible. I am Totally, and Completely dissatisfied with the extent and quality of this cleaning service. My wife says she could have done a better job in a couple hours on our own driveway. And, without a doubt, if I had any inclination whatsoever that this is what I would have gotten for a showroom detail cleaning at a cost of $210, I would have cleaned the car myself. With insufficient service such as this, it makes one wonder whether the oil was actually changed. UNBELIEVABLE!!! More
I was there earlier than scheduled, but was waited on immediately. The wait time was not long and the service was beyond my expectation. I have been a customer of Casey's Chevrolet for many years and wil immediately. The wait time was not long and the service was beyond my expectation. I have been a customer of Casey's Chevrolet for many years and will continue to be. Thanks for a job well done. More
I really admire Mary's hard work and dedication she puts into working with you as an individual, she put me into the vehicle I wanted! I'd recommend her to anyone she's astonishing!! Koodoos to my dear puts into working with you as an individual, she put me into the vehicle I wanted! I'd recommend her to anyone she's astonishing!! Koodoos to my dearest Mary! We love you More
Mr. Bryan Russell met us as soon as my wife and I pulled up. He was very courteous, knowledgeable, and professional. We originally were just looking at the time, but Bryan's knowledge and professionalism ma up. He was very courteous, knowledgeable, and professional. We originally were just looking at the time, but Bryan's knowledge and professionalism made us feel at home and ready to do business. I am a loyal Chevrolet customer and this experience sealed this commitment even further. We drove away with the vehicle we wanted with all the style and comfort anyone would be envious of owning. Thank you Casey Auto Group and a big thanks to Bryan Russell. Sincerely Al Johnson More
I would like to let you know how much I appreciate the hard work and persistence of your salesman Ross D’Angelo. We started shopping for a car for our son Kort and Ross was able to find a great Mazda he l hard work and persistence of your salesman Ross D’Angelo. We started shopping for a car for our son Kort and Ross was able to find a great Mazda he loved and arranged financing he could afford. I also know that was his day off but he worked that day to help Kort get such a good deal. We began shopping at Casey because Ross previously did such a good job arranging a car for another son, Austin. We trust Ross’s ability, commitment and integrity. The fine selection of cars is another "Plus." When our other son Andrew is ready to get another car, Casey is where we will recommend that he goes. Tom Taché More
I have been a customer with Casey Chevrolet for many years and I have always had great service when it comes to the Service Department. Richard Vaughan was very friendly and helped explain all details years and I have always had great service when it comes to the Service Department. Richard Vaughan was very friendly and helped explain all details to me. My only negative is that maybe the prices be a little lower. More