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Casey Chevrolet - Service Center

Newport News, VA

3.5
104 Reviews

104 Reviews of Casey Chevrolet - Service Center

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August 31, 2022

Casey Chevrolet always makes me feel like my business is important to them. Friendly and fair, Walker an his team are the best. More

by Mikeski
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Amos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sierra Dail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

Casey Chevrolet responded

Mike, thank you for leaving us this amazing review! We are not only proud of our staff, but proud to have customers like you.

July 21, 2022

Great woman an great customer service an hospitality will always chose them for all my needs More

by Andrewboyers20
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Sean Glass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sierra Dail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aziah Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Wightman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Atyanna Hamblin-Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Casey Chevrolet responded

Andrew, Your satisfaction is important to us, so we want to sincerely thank you for choosing Casey Chevrolet and we hope to see you again soon!

Jul 28, 2022 -

Andrewboyers20 responded

I just want one thing that’s all I ask for sales team please

July 01, 2022

Ms.Robinson is a wonderful advisor! Very polite and courteous with a delightful personality..She handles her business and knows her job well..She’s a keeper..! More

by MrBluC7
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Amos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aziah Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Yeatts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Casey Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you so much again for your feedback! We hope you have a great day!

June 08, 2022

Great services, I am pleased with the services. Mallory is very respectful and customer oriented worker More

by Ernest
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Sean Glass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Amos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie MacAulay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sierra Dail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aziah Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Wightman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Yeatts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mallory
Jul 02, 2022 -

Casey Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us again for any future automotive needs.

Jul 02, 2022 -

Ernest responded

Surely will

May 20, 2022

Ms.Dail was a very personable, well spoken, extremely professional. She helped me decide the best plan of action to fix my vehicle. She has to be the best employee that casey dealerships has ever hired. More

by Keepin it real
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Sierra Dail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Casey Chevrolet responded

Thank you for taking the time to leave us a 5-star review! We are thrilled Sierra was able to assist you. If there was anything that we could do to improve for your next visit, please let us know. We appreciate your business and look forward to earning it again in the future! Have a great day!

April 27, 2022

Worst stealership in Hampton Roads. Free inspections because the inspectors rip your windshield wipers blades. Not trustworthy at all. More

by amh757
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Sean Glass
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Amos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sierra Dail
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aziah Robinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Wightman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Yeatts
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2022

Jeff and the corvette technician always does a great job with my 2013 427/Conv. This visit was just a State Insp and Service but, they got me in and out in minimum time. The sales dept., however needs More

by Tattoy
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Amos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Keaton
Jun 02, 2022 -

Casey Chevrolet responded

Thank you for taking the time to leave us a 5-star review! We are thrilled Jeff was able to assist you. We are always up for talking about Corvettes with enthusiasts, but we do apologize for any confusion. We appreciate your business and look forward to earning it again in the future! Have a great day!

March 21, 2022

Jeff Amos and his team are excellent and informative when it comes to my 2017 Corvette Stingray..I know my car is always in trusted hands..GREAT JOB TO YOU ALL! More

by MrBluC7
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Amos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Casey Chevrolet responded

Thank you for leaving such a great review! Although your car is one of the nicest we service, we are proud to treat every vehicle as if it is worth the same amount. We look forward to servicing you again the future!

February 25, 2022

Aziah did a great job communicating and answering any questions I had. I could tell she really wanted to resolve my issue More

by Brando8905
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Aziah Robinson
Jul 01, 2022 -

Casey Chevrolet responded

We really appreciate you taking the time to leave this great review. We are glad Aziah was able to help you during your visit.

December 12, 2021

I would have rated this experience as excellent except for the "constant reminders". I received 3 cell phone calls, 2 texts and 3 emails reminding me of the appointment. This is extreme and was a disrup More

by newman
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Amos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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