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Casey Chevrolet
Newport News, VA
1,132 Reviews
Welcome to Casey Chevrolet in Newport News, VA
Since 1958, Casey Chevrolet has been your Newport News Chevrolet dealership, selling quality new or used cars, trucks, and SUVs while providing unparalleled service. Serving Hampton, Norfolk, and Virginia Beach, our outstanding sales staff is here to help you, not hassle you. We are conveniently located 1 mile south off exit 258A on I-64 at 11700 Jefferson Ave. Visit our hours and directions page and then come down and see us.
We have the cars that Virginia Beach and Hampton Chevrolet shoppers are looking for; from the economical Cruze to the powerful Camaro and the plush Malibu. You can also see the Impala and Sonic. Chevrolet shoppers may prefer something bigger. The Equinox and Traverse drive like a sedan and have the room of an SUV. If you need something larger, the Tahoe and Suburban have you covered with seating for 9. Newport News Chevy truck shoppers need to see our large selection of Silverado 1500s. We're sure to have the features you're looking for. At Casey Newport News, we also have the Avalanche, Colorado and Silverado 2500HD. Our dealership offers a free quote online and we invite our Virginia Beach to Hampton drivers to contact us to schedule a test drive at Casey Chevrolet today!
See Casey Chevrolet for all your service needs
Regular maintenance can help keep your car, truck, or SUV in top shape for longer. Casey Chevrolet in Newport News, Virginia will take care of all your service needs with a smile. Our ASE certified technicians will change your oil, rotate your tires or take care of your scheduled maintenance and get you back on the road in no time. Hampton Chevrolet drivers can make an appointment, see our service specials and order parts online.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 AM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Showing 1,132 reviews
December 26, 2017
Amazing experience!! My service advisor today was Jeff Amos. He was nice and professional my entire visit. He reassured me during my wait that they would find out what the My service advisor today was Jeff Amos. He was nice and professional my entire visit. He reassured me during my wait that they would find out what the issue was. He did some research to see if my issues would be covered under the GM warranty! He saved me bundles!! Thank you Jeff for an amazing visit! The entire staff was a pleasure to be around! ?????????? Service all around More
by KStone78
Employees Worked With
Jeffrey Amos
Helpful November 15, 2017
Wonderful service and staff We arrived on a Sunday and Juan Velez greeted us very respectfully and polite. He was not pushy at all trying to make us decide on a vehicle like oth We arrived on a Sunday and Juan Velez greeted us very respectfully and polite. He was not pushy at all trying to make us decide on a vehicle like other places we have visited. It was between a Chevrolet Equinox and GMC Terrian and he gave us plenty of time to look at both before deciding which one I liked better myself. However we did not buy on Sunday. On Monday we rode to other dealerships and looked what was available and after many other places I decided I wanted the GMC Terrian. The main reason I choose Casey Chevolet is that is where the vehicle I wanted was at this location. However the reason we came back and purchased the GMC Terrian from Casey Chevolet was because how good we were treated by Juan Velez. He was very polite, understanding, fair and patient during this purchase with us. I have already told others about this dealership and the experience and recommended if they are in need of a purchase that is the place to visit first. More
by Drinkard, Paula
Employees Worked With
Juan Velez
November 02, 2017
Excellent service! Service was quick and excellent as always. Thanks so much Perry Phillips for taking the time to explain the work that was done and getting me in and o Service was quick and excellent as always. Thanks so much Perry Phillips for taking the time to explain the work that was done and getting me in and out as quick as possible. More
by caseyfan23
Employees Worked With
Perry Phillips
November 01, 2017
Awesome person Really have to say Mr. Sean Glass was awesome very friendly and really liked that he explained things to me which being a women I feel when u have car Really have to say Mr. Sean Glass was awesome very friendly and really liked that he explained things to me which being a women I feel when u have car trouble sometimes you can be taken advantage of or feel lost cause you don't know what in the world they talking about mechanic wise. Have to really thank the gentlemen who took me to his office he too was friendly and welcoming. Glad I made the choice to come back for my second automobile from you guys. Will be sending someone your way soon who is in the market for a new car as a graduation gift... thanks for your awesome customer service!!!!!! More
by Roreed
Employees Worked With
October 26, 2017
WORST EMPLOYEE EVER!!! This guy is the rudest service man i ever dealt with he spoke to me very rude cussing and such and he told me what he wanted to tell me and walked of This guy is the rudest service man i ever dealt with he spoke to me very rude cussing and such and he told me what he wanted to tell me and walked of with a fit he refused to look at my vehicle even though I had 2 warranties on my vehicle I wouldn't recommend a animal to deal with him because he is that rude More
by Simon123
Employees Worked With
Richard Vaughan
September 12, 2017
Nathan has a great vibe about him. Nathan has a great vibe and energy about him and it was a pleasure to purchase from Casey Chevrolet because of him. Thank you for everything. Nathan has a great vibe and energy about him and it was a pleasure to purchase from Casey Chevrolet because of him. Thank you for everything. More
by Geoffrey Spangler
Employees Worked With
Nathan Toennisson
September 09, 2017
Beware On Labor Day of this year, 9/4/2017, I purchased a "Certified" used vehicle from the Casey Chevrolet Used lot on J Clyde Morris in Newport News, Virgi On Labor Day of this year, 9/4/2017, I purchased a "Certified" used vehicle from the Casey Chevrolet Used lot on J Clyde Morris in Newport News, Virginia. All went somewhat well, although hurried to complete the purchase, but, it was a Holiday and I'm sure folks wanted to get home to their families for same. The deal was done, financing in place, papers signed for same (by all parties), and items to be provided after purchase such as the spare key, owners manual, and other would be found where stored, and provided after the Holiday. Here is the lesson learned as it played out after the signed sale completion on 9/4/2017, hence, "Beware". In no order or importance. 1. Got in the vehicle to leave the lot after purchase, 1/4 tank of gas in place. 2. Vehicle wiped down, not cleaned prior to delivery as requested. 3. Noticed next day on the finance papers after signing (my oversight), I had been charged for a "Extended" warranty which I did not ask for. The Dealership offers a 2 Year basic warranty which I was going to rely on and make use of. Called dealership on 9/5/2017 to ask inquire on such. 4. Returned to the dealership on 9/8/2017 to pick up extra key and ask about the "Extended" warranty I had been charged for without asking for, and was confronted with the surprise that my "signed" by all parties financing paperwork from the original sale on 9/4/2017, had changed to a different APR% rate changing such financing , and the spare key, and owners manual were of no worry to them. 5. The dealership offers a 3 day return of vehicle policy after sale, however, I could not get a phone call or email back until the 4th day. I post this as a tool to help others deal with what can be expected at this dealership. More
by Joseph Litz
August 26, 2017
Josh was awesome and friendly!!!!😃😃😃 Josh was so friendly and helpful he made us feel like family it was the best experience we've had in buying a truck!!! Keep up the good work 😃👍 Josh was so friendly and helpful he made us feel like family it was the best experience we've had in buying a truck!!! Keep up the good work 😃👍 More
by Dsds1412
Employees Worked With
Joshua Jones
August 16, 2017
Great customer service from Malcolm and Toby Great customer service overall! Pending another purchase soon! I would recommend these two to anyone that asks me about car shopping with Casey! Thank Great customer service overall! Pending another purchase soon! I would recommend these two to anyone that asks me about car shopping with Casey! Thanks so much! More
by Jamaika Henderson
August 16, 2017
JEFF AMOS SERVICE DEPT. ON 8/11/17 CAME TO SERVICE DEPT. JUST TO MAKE A APPT. FOR STATE INSPECTION FOR VETTE, SERVICE DEPT. WAS VERY BACKED UP. KEEP IN MIND, DO TO THE BACK U ON 8/11/17 CAME TO SERVICE DEPT. JUST TO MAKE A APPT. FOR STATE INSPECTION FOR VETTE, SERVICE DEPT. WAS VERY BACKED UP. KEEP IN MIND, DO TO THE BACK UP OF CARS I ONLY WANTED TO GET A APPT. BUT JEFF AMOS SAID HE WOULD TAKE CARE OF ME IN NO TIME. IN LESS THAN ONE HOUR I WAS ON MY WAY OUT THE DOOR AND THEY TOOK CARE OFF THE RECALL NOTICE FOR AIR BAG. JOB WELL DONE JEFF,WELL DONE!!!!!!!!! More
by pete
Employees Worked With
Jeffrey Amos
