
Casey Chevrolet
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 AM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,156 reviews
Excellent service team !!!! Casey Chevrolet on Jefferson in Newport News has one of the best service teams ever!!!! Jeff Amos and the office ladies work as a team. I love the fa Casey Chevrolet on Jefferson in Newport News has one of the best service teams ever!!!! Jeff Amos and the office ladies work as a team. I love the fact that they do know and understand what what requests and needs. I never wait to long, very pleasant and courteous enviroment. Please do not move or make changes.. of the Excellent team and their customer service. The younger generation do not have that quality. I heard unsettleing news from other customers they are upset that these people are getting replaced. I have been with this dealership since 2010. I will definately take my business and friends to Hutchens instead. If these professional and outstanding Service team are replaced it saddens me to see people that I know and love like family go. I have grown attached to this service team. Even started using the collision center and recieved superior service there also. You will loose several customers because of this change. I Have recieved nothing but FIVE star service from Jeff Amos and his mechanic:Will Jordon, Office:Patsy Lovejoy, Denise Keaton, and Jonelle Ricks. More
Excellent Customer Service!! Salesman Pete Pappas was very friendly and helpful! He was able to work with the sales manager to get me exactly were I needed to be with my payments. Salesman Pete Pappas was very friendly and helpful! He was able to work with the sales manager to get me exactly were I needed to be with my payments. He made it possible for me to upgrade my car for 2017. I will recommend anybody that I know to him! More
CASEY CHEVROLET SUPERB SERVICE Jeff Amos and his service team lead by Will provide the best service. I buy from Casey due to the vehicle care and service provided by Jeff and Will. Jeff Amos and his service team lead by Will provide the best service. I buy from Casey due to the vehicle care and service provided by Jeff and Will. More
Awesome Casey Chevrolet in Newport News, Va. on the corner of J. Clyde and Jefferson Ave. is the best auto dealership in town! They are very knowledgeable abo Casey Chevrolet in Newport News, Va. on the corner of J. Clyde and Jefferson Ave. is the best auto dealership in town! They are very knowledgeable about the cars they sell and service. The are fast, friendly, and they do an excellent job! If you are looking to buy a vehicle or have your vehicle serviced, go to Casey Chevrolet. You will be very pleased with your experience. When you get there, ask for Perry Phillips. He is the best Service Consultant! He explained everything about the service that was to take place on my car. Whatever you need, he can take care of you. Thanks Casey Chevrolet and thank you Perry Phillips for your time, patience, and professionalism! More
Casey customers for life After going to four other Chevrolet dealers in the area my family and I recently purchased a vehicle from Pete Pappas at Casey Chevrolet and couldn't After going to four other Chevrolet dealers in the area my family and I recently purchased a vehicle from Pete Pappas at Casey Chevrolet and couldn't be happier. Pete was professional, courteous and went above and beyond to answer our questions and help us explore options. From the beginning he worked with us to ensure we got the best deal and the vehicle we wanted, I couldn't have asked for a better experience. We were met with the same positive attitude/customer focus by every Casey Chevrolet team member (Craig, Travis, and Dana) we encountered during our sale. A low stress no hassle situation. We will never buy a vehicle from anywhere else, thanks again. More
Very knowledgeable very patient neatly dressed I would recommend Maada to anyone he is very knowledgeable very patient neatly dressed he knows what he's talking about very upbeat never a dull momen I would recommend Maada to anyone he is very knowledgeable very patient neatly dressed he knows what he's talking about very upbeat never a dull moment if I could give him a thousand stars I would also a great smile :) More
Service Mark Richie in service is always so very helpful & honest. He really goes above & beyond to help & make sure the customer is happy! We wish there were Mark Richie in service is always so very helpful & honest. He really goes above & beyond to help & make sure the customer is happy! We wish there were more people like him! More
Service - Appointments are Pointless I am STILL sitting here waiting for my reinspection. I had a 745am appointment and it is now 942. Perry told me 20 minutes. I simply need my license p I am STILL sitting here waiting for my reinspection. I had a 745am appointment and it is now 942. Perry told me 20 minutes. I simply need my license plate light bulbs reinspected. I had to go ask someone what was taking so long and was told my tech from yesterday was busy so they passed it to another tech or person (Bill Nettles). I asked Bill should I go sit back in the waiting area. All he could say was I guess so. What kind of an answer is that? Can I get a timeframe please? Why did I have to go ask for this information? How hard is it to reinspect light bulbs? I am very disappointed and displeased. We have given this dealership another chance after being disappointed previously. This is ridiculous. I have to go get ready for work. Can someone tell me why you all cannot get it together? There were only three people waiting when I got here this morning. More
Great Experience I had a great experience with Pete Pappas. He knew what I needed and was able to get it right away. I would recommend him to anyone looking for a car. I had a great experience with Pete Pappas. He knew what I needed and was able to get it right away. I would recommend him to anyone looking for a car. Thank you, Pete! More
Hassle Free Experience The salesman (Jesse) knew what I wanted and how much I was looking to pay. He absolutely surpassed all my expectations with how fast we came to an agr The salesman (Jesse) knew what I wanted and how much I was looking to pay. He absolutely surpassed all my expectations with how fast we came to an agreement. I will definitely return for my next vehicle purchase. More