Casey Kia

Once again I have received great service from Charles Archer and Casey Kia. Charles is very dedicated to his customers and is always a pleasure to work with! Thanks again Charles for your help with my re Archer and Casey Kia. Charles is very dedicated to his customers and is always a pleasure to work with! Thanks again Charles for your help with my refinance and being a great resource now and in the future. Stay blessed my friend!😊 More

Always a great experience great customer service. Charles is always a pleasure to work with. I love this dealership and have bought vehicles from them many times and I will continue to come back to t Charles is always a pleasure to work with. I love this dealership and have bought vehicles from them many times and I will continue to come back to them. They always take of me! More

Helped me get a vehicle in ample amount of time and guided me through the process of getting me a vehicle. Outstanding at his job, and great at answering any questions that I had. guided me through the process of getting me a vehicle. Outstanding at his job, and great at answering any questions that I had. More

I want to thank Mr. Charles Archer for the great service that he gave me today he was on point and accurate with everything and I love doing business with him for the se Charles Archer for the great service that he gave me today he was on point and accurate with everything and I love doing business with him for the second time around More

I just have to say how grateful I am for Charles! From the moment I walked into the dealership, he treated me with genuine kindness and made me feel completely at ease. He listened, he cared, and he From the moment I walked into the dealership, he treated me with genuine kindness and made me feel completely at ease. He listened, he cared, and he chose the absolute best option for me—no pressure, no stress, just honesty and guidance. I’ve dealt with others before, but Charles is truly one of a kind. This experience wasn’t just about buying a car, it was a blessing! I’m forever thankful for his patience, his knowledge, and his heart for helping people. Thank you, Charles—you didn’t just sell me a car, you gave me peace of mind. More

I recently went to Southern Kia in hopes of putting myself in a Kia Telluride. That experience was heart breaking and pretty sad to have no idea what was happening just them telling me I can’t do the c myself in a Kia Telluride. That experience was heart breaking and pretty sad to have no idea what was happening just them telling me I can’t do the car I wanted and asking me to switch. Next day I went into Casey Kia and had the pleasure of meeting Mr. Charles and right out of the gate made me feel completely understood and actually kept me apart of the entire process of buying the car I’ve been wanting. I could not have asked or prayed for a better sales person to help me on my car buying journey! Highly highly recommend to anyone looking for a Kia or anything they would want! More

The best dealership in the world. Charles treated us like family, and not just buyers. Highly recommend this dealership Charles treated us like family, and not just buyers. Highly recommend this dealership More

I appreciate Charles Archer so much for assisting me in acquiring a car prior to my birthday; he is highly professional and ensures that the task is accomplished efficiently, guaranteeing that clients depa acquiring a car prior to my birthday; he is highly professional and ensures that the task is accomplished efficiently, guaranteeing that clients depart with their new vehicle, a truly exceptional salesman. More

I am very disappointed by the service this time and I've been customer of Casey Kia service for 10 years. I bought the car to repair the A/C after I explained the problem and that it happen after 20/30 min been customer of Casey Kia service for 10 years. I bought the car to repair the A/C after I explained the problem and that it happen after 20/30 min run on the road. They kept the car for a whole day, and they returned without finding any problem, but $400 bill for nothing. So, I took it to the road, until the problem came back and took it to service showing the problem. They asked me to bring it back in a couple of days, a Thursday, with the promise to call me back, the evening or next day, which neither happen, so I called on Saturday without an answer. I asked if I can get a courtesy car, and I was denied because they have to call the insurance, and they didn't have any. I was the whole weekend without a car. On Monday, I went in person at midday (no call yet) to tell me that I have to bring it back with the issue, because they cannot reproduce the problem. Next day, I did the same, driving for some time and then take it to the shop. Finally they call me back to tell me the repair will be $2600 and the insurance only pays $900, which I cannot afford, mostly because I am still paying for it (sure, an used car bought from Casey Kia, who was the one who suggested me to buy the insurance which "cover" the A/C). Since I cannot afford that expense, I took it back, naturally, paying $400 more for the diagnose (the one not got it the first time). So, I spend $700 and nothing came from it. It is not that the mechanics should not be pay by their time, but paying twice when the problem was declared twice. And it is a car I bought 6 months ago. I cannot blame the personal if they don't have the power to take some decisions... I think the advisor was legal, but he should consider that I paid twice for just being diagnose, the time I lost and the inconvenience of not being informed and kept without a car for 5 days. So, TODAY, I cannot recomend the Service Center, when before I always being happy. More

I was extremely impressed with my service. Charles is the Man!! He put no pressure on me at all. He talked me man to man, and worked with me. I have the best car I have ever owned. Thank you C Charles is the Man!! He put no pressure on me at all. He talked me man to man, and worked with me. I have the best car I have ever owned. Thank you Charlie More