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Casey Kia
Newport News, VA
1,529 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA.
Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,529 reviews
May 10, 2025
Charles gave me a great Customer service he was very knowledgeable and professional the best sales experience I ever had I will refer him to all I am still "Smiling Thank You! 😊💕 knowledgeable and professional the best sales experience I ever had I will refer him to all I am still "Smiling Thank You! 😊💕 More
by Capriew7
Employees Worked With
May 10, 2025
He gave me the best customer service I ever had I will recommend all my friends to him! I am still smiling ☺️ Thank You 💕 recommend all my friends to him! I am still smiling ☺️ Thank You 💕 More
by Capriew7
Employees Worked With
May 05, 2025
Had my second service appointment with Casey Kia today. I really wanted to share here that Clayton was excellent. He was attentive and answered additional questions/requests I had. I really wanted to share here that Clayton was excellent. He was attentive and answered additional questions/requests I had. More
by KDurkee
Employees Worked With
May 05, 2025
I really appreciate this dealership! ! I came in and left with car I wanted !! I’m really grateful for everyone who helped me. I will definitely recommend and refer to my family and frien ! I came in and left with car I wanted !! I’m really grateful for everyone who helped me. I will definitely recommend and refer to my family and friends ! More
by Yanii P
May 04, 2025
Mr. Archer is Amazing!! He is a man who is working for the Kingdom of God. I am so grateful that God led us here. He went above and beyond to help my family find the right truck that fit our needs!! Again the Kingdom of God. I am so grateful that God led us here. He went above and beyond to help my family find the right truck that fit our needs!! Again, thank you for all your hard work and great service. We will never forget you!! More
by Jennifer
April 18, 2025
Charles at Casey Kia is amazing guy, I told him what I was looking for and he went beyond to make sure I was happy, if your thinking about buying a new car I would recommend asking for Charles, very nice was looking for and he went beyond to make sure I was happy, if your thinking about buying a new car I would recommend asking for Charles, very nice and very helpful with any questions you may have, hands down best customer service ever More
by Crystalgeorge7421
Employees Worked With
April 17, 2025
Jermont Davis is amazing. I will buy from him again when I purchase my next vehicle. I will buy from him again when I purchase my next vehicle. More
by Hydro910
Employees Worked With
April 15, 2025
I had an amazing experience here with Charles today. He was very pleasant,helpful, and kind. He got me in a new and dependable car. Thanks a bunch! Come out and see him for your car needs. He was very pleasant,helpful, and kind. He got me in a new and dependable car. Thanks a bunch! Come out and see him for your car needs. More
by latishaphillips1
Employees Worked With
April 14, 2025
Charles made the whole car-buying experience so smooth. I appreciate that he listened to what I was looking for, asked great questions, and ensured I was comfortable with the decisions I made. He went abov I appreciate that he listened to what I was looking for, asked great questions, and ensured I was comfortable with the decisions I made. He went above and beyond for me and I highly recommend him. More
by laurengilbert
April 05, 2025
I am very pleased with Casey dealership. This was the best experience that I have ever had buying a vehicle. Charles was very professional, polite and funny too. This was the best experience that I have ever had buying a vehicle. Charles was very professional, polite and funny too. More
by heatherupchurch11118
