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Casey Kia
Newport News, VA
1,610 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA.
Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,610 reviews
September 27, 2026
Very very clean and courteous to my Needs and understanding what I wanted and needed understanding what I wanted and needed More
by MrsBB
September 25, 2026
Charles was great! He immediately greeted us and walked us through the process of everything. When what we wanted wasn’t working out, he went above and beyond to find u He immediately greeted us and walked us through the process of everything. When what we wanted wasn’t working out, he went above and beyond to find us something we loved and got the payment to where we needed it. We appreciate all that he did and he was so kind throughout the entire process. I recommend him for all your car needs! More
by Marinoangel
September 21, 2026
Very professional, Helpful very Respectful. Made sure I was happy and comfortable with my purchase It was good doing business Highly recommend. Made sure I was happy and comfortable with my purchase It was good doing business Highly recommend. More
by Mr. Hill
September 19, 2026
Charles has been awesome to work with. Friendly, professional and accommodating to my needs. I would definitely recommend going out to see him if you’re in the market for a vehicle. Friendly, professional and accommodating to my needs. I would definitely recommend going out to see him if you’re in the market for a vehicle. More
by Melanie
Employees Worked With
September 08, 2026
Charles listened to everything that my wife and I were asking for and he did everything he needed to do to make us happy. In turn we left there with a car sold by him! asking for and he did everything he needed to do to make us happy. In turn we left there with a car sold by him! More
by killerbeez5
Employees Worked With
September 05, 2026
A+++ Charles will do right by you. I wouldn’t go to anyone else. He cares about his clients like family. He the best in Virginia!! I wouldn’t go to anyone else. He cares about his clients like family. He the best in Virginia!! More
by Jacqui
Employees Worked With
September 01, 2026
Charles is very professional and pleasant sales agent. Most of my friends and family are repeat customers. My friends and family refer to him as our sales guy. He had educated several of us about the impo Most of my friends and family are repeat customers. My friends and family refer to him as our sales guy. He had educated several of us about the importance of knowing your credit score and knowing your budget. I will always send people to purchase from him. More
by A proud customer
Employees Worked With
September 01, 2026
I enjoy each time that I have visited the dealership for either a purchase or a service. The employees are very professional. either a purchase or a service. The employees are very professional. More
by A proud customer
Employees Worked With
August 31, 2026
Very positive attitude Very knowledgeable Focuses on customer service Treats the customer like they are number one customer service Treats the customer like they are number one More
by mbrown
August 27, 2026
We purchased our Sportage through Charles at Casey Kia. He made the whole process smooth and easy for us, and has always been quick and helpful in responding to questions we've had since. Will definitely b He made the whole process smooth and easy for us, and has always been quick and helpful in responding to questions we've had since. Will definitely buy through Charles again! More
by jesse.couch
Employees Worked With
