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Casey Kia
Newport News, VA
1,616 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA.
Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,616 reviews
November 07, 2026
Charles is very knowledgeable in his area of work very nice, attentive, transparent, & very sharp dresser. Excellent service I will refer anyone here nice, attentive, transparent, & very sharp dresser. Excellent service I will refer anyone here More
by captai88
Employees Worked With
November 05, 2026
Great experience! He was patient, answered all my questions, and got me into a car I love. He was patient, answered all my questions, and got me into a car I love. More
by Hannah
Employees Worked With
October 28, 2026
Charles is the best. .he's very good at his job, thorough, professional, and kind. I was nervous and had a million questions, he answered them all with patience and made s .he's very good at his job, thorough, professional, and kind. I was nervous and had a million questions, he answered them all with patience and made sure I was comfortable. Thanks Charles!! Two thumbs up sir!!👍🏽👍🏽 More
by myztee03
Employees Worked With
October 15, 2026
Charles was excellent. Maintained contact with me through each step of the purchase of my vehicle. He made sure everything was ready to go when I arrived. He made the the p Maintained contact with me through each step of the purchase of my vehicle. He made sure everything was ready to go when I arrived. He made the the purchase of my 2027 Kia Telluride Hybrid easy and convenient. I know who im getting my next car from. More
by wkentros
October 14, 2026
I had been procrastinating buying a new car because I usually dread the car buying experience. Charles proved that it is actually possible to walk into a dealership, get the car you were looking for at t usually dread the car buying experience. Charles proved that it is actually possible to walk into a dealership, get the car you were looking for at the price you expected. No back and forth, no dealer installed options to mark the price up, just the car you wanted at the price you wanted. In and out of the dealership is about an hour. Can't get better than that! More
by rleathers1218
September 30, 2026
My 2nd new car i brought from him great guy enjoyed every moment there thank u moment there thank u More
by Tierrahayes25
Employees Worked With
September 27, 2026
Very very clean and courteous to my Needs and understanding what I wanted and needed understanding what I wanted and needed More
by MrsBB
September 25, 2026
Charles was great! He immediately greeted us and walked us through the process of everything. When what we wanted wasn’t working out, he went above and beyond to find u He immediately greeted us and walked us through the process of everything. When what we wanted wasn’t working out, he went above and beyond to find us something we loved and got the payment to where we needed it. We appreciate all that he did and he was so kind throughout the entire process. I recommend him for all your car needs! More
by Marinoangel
September 21, 2026
Very professional, Helpful very Respectful. Made sure I was happy and comfortable with my purchase It was good doing business Highly recommend. Made sure I was happy and comfortable with my purchase It was good doing business Highly recommend. More
by Mr. Hill
September 19, 2026
Charles has been awesome to work with. Friendly, professional and accommodating to my needs. I would definitely recommend going out to see him if you’re in the market for a vehicle. Friendly, professional and accommodating to my needs. I would definitely recommend going out to see him if you’re in the market for a vehicle. More
by Melanie
Employees Worked With
