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Casey Kia
Newport News, VA
1,596 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA.
Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,596 reviews
May 30, 2026
Charles was wonderful to us! Never once made me feel pressured to buy a vehicle. Very knowledgeable and helpful every step of the way! Never once made me feel pressured to buy a vehicle. Very knowledgeable and helpful every step of the way! More
by Carolinegibson1124
Employees Worked With
May 30, 2026
Charles was a great salesmen, very knowledgeable and very respectful. He wasn’t pushy and allowed us plenty of time to make an educated decision on the vehicle we wanted. He also helped make sure the payment respectful. He wasn’t pushy and allowed us plenty of time to make an educated decision on the vehicle we wanted. He also helped make sure the payments were right but trying to make sure he could discount where he could. More
by Nathan2417
Employees Worked With
May 28, 2026
Best experience I’ve had in my years of purchasing vehicles. Smooth, fast and easy is the simplest I can put it. vehicles. Smooth, fast and easy is the simplest I can put it. More
by genesisnichol
Employees Worked With
May 23, 2026
My husband and I had an outstanding experience at Casey Kia. Charles was knowledgeable, patient, and had everything ready when we arrived. He took the time to answer our questions, made sure we understood Kia. Charles was knowledgeable, patient, and had everything ready when we arrived. He took the time to answer our questions, made sure we understood the process, and truly made it an enjoyable experience! I highly recommend Charles and Casey Kia! More
by cmzgirl2000
May 21, 2026
Charles made me feel welcome and treated me like a friend and not a customer. I will definitely come back and see him if I need another vehicle. and not a customer. I will definitely come back and see him if I need another vehicle. More
by Alicia
Employees Worked With
May 20, 2026
Smooth and fast service. I would purchase from Casey and Charles in the future. Happy Customer! I would purchase from Casey and Charles in the future. Happy Customer! More
by SAMANTHALYNN4
May 09, 2026
Amazing dealership, very nice helpful people who are willing to help you in whatever way they can!! willing to help you in whatever way they can!! More
by katelynfaith10
May 08, 2026
WOW! This guy is absolutely wonderful—very helpful and respectful. He handled the entire process very quickly, answering all my questions. Thank you so mu This guy is absolutely wonderful—very helpful and respectful. He handled the entire process very quickly, answering all my questions. Thank you so much, Charles Archer! More
by valls84
Employees Worked With
May 05, 2026
This is my 2nd car I purchased with Charles and the process was quick and easy. If you need someone to make it happen then you need to go see Charles. process was quick and easy. If you need someone to make it happen then you need to go see Charles. More
by Kishab757
May 02, 2026
Charles Archer was our sales person at the Kia dealership in Newport News, Virginia.We have usually found the experience of buying a new car a difficult and a stressful experience, but Charles mad dealership in Newport News, Virginia.We have usually found the experience of buying a new car a difficult and a stressful experience, but Charles made it much more pleasant and simple. He was very thorough and skillful in explaining not only the features of the vehicle but the steps in the purchasing process. It was clear to us that he is a kind and genuine person, can you kind of and we very much appreciate how he put our welfare ahead of making a sale. More
by davidlilley52
