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Casey Kia
Newport News, VA
1,579 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA.
Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,579 reviews
March 04, 2026
Charles was beyond kind and helpful! He was respectful and very informative! He took the time to patiently answer my questions and was nonjudgmental! He was respectful and very informative! He took the time to patiently answer my questions and was nonjudgmental! More
by GabrielleBosch
Employees Worked With
February 24, 2026
Outstanding service from Charles! Couldn’t be happier with car buying process here! Fastest deal made and no games! Couldn’t be happier with car buying process here! Fastest deal made and no games! More
by Knightwk0
Employees Worked With
February 21, 2026
Charles Archer was AMAZING! !!! He listened to our wants and needs…he was honest and willing to do whatever he could to accommodate us. We are leaving with a new car as a result !!! He listened to our wants and needs…he was honest and willing to do whatever he could to accommodate us. We are leaving with a new car as a result of his efforts!!! Thank you, Charles!!!! More
by dmshifflett525
Employees Worked With
February 21, 2026
Thank you for taking care of me and doing an awesome job. . I appreciate you and the service that I received today. . I appreciate you and the service that I received today. More
by slomo1971
February 15, 2026
I came to Kasey just for my maintenance check and oil change. I happened to see Charles walked pass me and I called out his name. We spoke and he asked me how was everything going with the car he sold me change. I happened to see Charles walked pass me and I called out his name. We spoke and he asked me how was everything going with the car he sold me a few months ago. I told him I was enjoying my car and having no issues. Then he said how would you like to lower your car payments. I didn't think that was possible but Charles came through and now my monthly payments have been reduced over $100. I was estectic and wanted to jump up for joy. My experience with Kasey Kia has beyond words of descriptions. More
by robinsond697
February 11, 2026
I had a great experience from start to finish. The customer service was outstanding—professional, patient, and genuinely helpful. I felt valued as a customer. The customer service was outstanding—professional, patient, and genuinely helpful. I felt valued as a customer. More
by Kris
Employees Worked With
January 24, 2026
Charles was amazing! My Husband & I experienced with him was great. He got us the vehicle we needed and not just wanted. I would recommend everyone to come see Charles. My Husband & I experienced with him was great. He got us the vehicle we needed and not just wanted. I would recommend everyone to come see Charles. More
by Donnae Cato
Employees Worked With
January 16, 2026
Very helpful, honest, met us where we were and walked out with a great car same day. with a great car same day. More
by eli morse
Employees Worked With
January 16, 2026
Beautiful experience, made sure all my concerns were addressed. I walked out with a car same day. addressed. I walked out with a car same day. More
by mattwoolard02
Employees Worked With
January 12, 2026
Charles was wonderful to work with. Treated us like family. He was honest and clear on everything presented to us. Treated us like family. He was honest and clear on everything presented to us. More
by Zaccook24
