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Casey Kia

Newport News, VA

4.8
1,585 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA. Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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11999 Jefferson Ave

Newport News, VA

23606

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Showing 1,585 reviews

April 11, 2026

Charles worked extremely hard to get my Son Aydan in his first car,I wanna thank him and everyone else at Casey Kia More

by tonette_ladnier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2026

Charles was a pleasure to work with. He handled everything quickly and efficiently. This is my 4th purchase from Casey Kia and it will continue to be my go to car dealership. More

by J D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2026

He was amazing! Every step of the car buying process was smooth, simple and fast! Charles made this experience very memorable! More

by Ldwright0900
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2026

Charles is the best sale representative I’ve encountered. It’s a privilege to have someone who cares, honest, and can trust with getting a car. More

by Destineeperkinsvdap
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Martinez F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2026

Charles was very easy to work with and knowledgeable about the vehicle I purchased. I will recommend him to my friends and family. More

by Desiraevickers12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2026 -

Casey Kia responded

Thank you so much Desirae for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

March 24, 2026

Mr.Charles was great. I came in and he took marvelous care of me. I was in and out so fast and when I say he treated me like family!!! I Love him!!! Definitely would recommend him to everyone looking for More

by williamstdiamond
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2026 -

Casey Kia responded

Thank you so much William for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

March 04, 2026

Charles was beyond kind and helpful! He was respectful and very informative! He took the time to patiently answer my questions and was nonjudgmental! More

by GabrielleBosch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Stacks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katelyn Newsome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quarry Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2026 -

Casey Kia responded

Thank you so much Gabrielle for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

February 24, 2026

Outstanding service from Charles! Couldn’t be happier with car buying process here! Fastest deal made and no games! More

by Knightwk0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2026 -

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

February 21, 2026

Charles Archer was AMAZING! !!! He listened to our wants and needs…he was honest and willing to do whatever he could to accommodate us. We are leaving with a new car as a result More

by dmshifflett525
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2026 -

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

February 21, 2026

Thank you for taking care of me and doing an awesome job. . I appreciate you and the service that I received today. More

by slomo1971
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2026 -

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

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