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Casey Kia
Newport News, VA
1,532 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA.
Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,532 reviews
September 28, 2015
unbelievably great experience been searching for the right truck for6 months. George made the experience comfortable and helped us find our right truck at the right price. 10/10! been searching for the right truck for6 months. George made the experience comfortable and helped us find our right truck at the right price. 10/10! More
by jbond641
Employees Worked With
George Bozeman, James Burley
September 28, 2015
Fantastic Badara sow was wonderful! Made me feel very comfortable for my first experience buying a new car. I highly recommend him to any one. Thanks Badara! Badara sow was wonderful! Made me feel very comfortable for my first experience buying a new car. I highly recommend him to any one. Thanks Badara! More
by Hayleym
Employees Worked With
Badara Sow
September 28, 2015
Be careful and don't be like me because it could happen I got out of the dealership very tired after 10pm thinking that I had a fair deal only to find out later that the 66 term of payment was changed I got out of the dealership very tired after 10pm thinking that I had a fair deal only to find out later that the 66 term of payment was changed to 72 months. I can't imagine I signed that because I looked at the term of payment and it was 66 months before I signed. I had already explained and negotiated with the general sales manager; Steve sparks that the only way I would buy the car was if the term of payment was 66 months and he agreed to sell it on 66 months payment term . I presume they tricked me by letting sign 4 documents instead of 2 with 66 and 72 months and swap them later on. All what I'm saying is be careful when you go to that kia dealership on Jefferson ave, Newport news va especially when they keep you there for a long because they will capitalize on your tiredness to trick you to sign what will regret ever signing. Besides the car was 2015 kia soul at 5.99% interest rate for 72 months and credit history was very good at 689 score. Besides that the sales personnel, Laura Gayle and Todd were awesome. More
by Elisha
Employees Worked With
Steve sparks , Laura Gayle, James Burley, Todd Gilliam
September 26, 2015
Laura Gayle made my day! Laura Gayle and the team at Casey Kia are awesome. This was my second new car purchase with them and I could not be more pleased and satisfied! La Laura Gayle and the team at Casey Kia are awesome. This was my second new car purchase with them and I could not be more pleased and satisfied! Laura really listened to my wants and needs in the vehicle I chose and the financing of same. From sales to service, I could not ask for anything more. Would definitely recommend Casey Kia to anyone looking for a great car buying experience. More
by Drgnflylady22
Employees Worked With
Laura Gayle
September 21, 2015
Mark made it happen I was interested in a car that I felt was out of my budget. Mark an James worked very hard to ensure I could get what I wanted within my budget. I am I was interested in a car that I felt was out of my budget. Mark an James worked very hard to ensure I could get what I wanted within my budget. I am super excited about my new car and I would recommend them to everyone. Mark is new, but he was fantastic and a genuinely good person. :) More
by AComb
Employees Worked With
Kellie , James Burley
September 20, 2015
Amazing Service Both the salesman George and sales manager Roberto worked with us to get the great deal we needed. George answered all our questions and was very pat Both the salesman George and sales manager Roberto worked with us to get the great deal we needed. George answered all our questions and was very patient, even with all my number crunching and requesting to see all the numbers up front. George even fed us while we were there! More
by AmyLynne13
September 19, 2015
Bought our first new Kia! George was awesome! He spent an entire afternoon answering all of our questions, dealing with us for the best possible deal, and, he even put up with George was awesome! He spent an entire afternoon answering all of our questions, dealing with us for the best possible deal, and, he even put up with my wife's haggling!!! And he even bought us pizza! Roberto also as a manager was very transparent and open through the entire process. We feel we are leaving as winners! More
by beautankerm1
September 17, 2015
Outstanding persona and knowledge your /our saleperson "Kaylin", she was delightfully pleasant and energetic.Her knowledge and personality was outstanding as well the managements! This your /our saleperson "Kaylin", she was delightfully pleasant and energetic.Her knowledge and personality was outstanding as well the managements! This is what satisfied customers appreciate most! Thank you very much. More
by DMCM and 4Boys to Men
Employees Worked With
Kimsley Gilliam, Kaylyn Kelly
September 17, 2015
Great Birthday Experience!! I walked in to get a Car possibly for my Birthday. Brandon Thompson happened to be the Salesman to Work with me. We spent time working on Quotes and w I walked in to get a Car possibly for my Birthday. Brandon Thompson happened to be the Salesman to Work with me. We spent time working on Quotes and what we can do together. He is so Spiritually, Friendly, and knowledgeable to what He is doing. He is a helper towards your Life personally. He helps giving you tips on what you can do to just better yourself Financially. He is for sure someone I would recommend!! More
by KatieLGJH
Employees Worked With
Brandon Thompson, Brandon Thompson
September 09, 2015
great salesman! George is a wonderful salesman! He is fair and honest and works hard to get you a fair deal ! I'd recommend him to anyone looking for a great car ! George is a wonderful salesman! He is fair and honest and works hard to get you a fair deal ! I'd recommend him to anyone looking for a great car ! More
by Singmeister
Employees Worked With
George Bozeman
