
Casey Kia
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Used Car Todd (Kimsley) and Kaylyn were wonderful and a pleasure to work with. They helped me choose the right car for me and were willing to match the price o Todd (Kimsley) and Kaylyn were wonderful and a pleasure to work with. They helped me choose the right car for me and were willing to match the price of comparable vehicles in the area. Only complaint is that the detail Casey's service department did wasn't very thorough and that the car didn't come with the owners manual or floor mats, but I'm hoping KIA Casey will help me with that. If you do choose to purchase from Casey, be sure to ask for Todd or Kaylyn! More
Used truck purchase Was treated very well by all members of the staff. Greeted at the door with an introduction and handshake. Professionals all the way around. They were Was treated very well by all members of the staff. Greeted at the door with an introduction and handshake. Professionals all the way around. They were not able to beat my credit unions APR, but I appreciate them trying. More
Used Car Purchase-Rob and Melody My husband and I had a great experience with Kaylyn Kelly. She was very friendly and knowledgable. She answered all the questions we had and made hers My husband and I had a great experience with Kaylyn Kelly. She was very friendly and knowledgable. She answered all the questions we had and made herself available to us over the weekend. We got a great deal from Casey Kia and all the staff was friendly. The closing process took a little longer than desired but Kaylyn was a joy to work with. More
Positive car buying Buying a vehicle can be time consuming and frustrating but not vwith this purchase. We were car lot cruzing on a Sunday and was surprised by George. N Buying a vehicle can be time consuming and frustrating but not vwith this purchase. We were car lot cruzing on a Sunday and was surprised by George. None of the other dealerships were open. George Bozeman was friendly and genuine. We enjoyed the car and purchase. More
great experince The entire staff was professional and knowledgeable about their product. Salesman Badara Sow was particularly helpful. He went the extra mile in help The entire staff was professional and knowledgeable about their product. Salesman Badara Sow was particularly helpful. He went the extra mile in helping us come away with a good product More
"Great and Friendly Service" Mr Baines found what I wanted and within my price range. He knew what was important to me in a new car and made sure I got it plus more! Mr Baines found what I wanted and within my price range. He knew what was important to me in a new car and made sure I got it plus more! More
Comfortable Car Buying Experience Laura not only worked with me to get into a new car, she was conscious of my financial situation to get me a car that was in my best interest. You can Laura not only worked with me to get into a new car, she was conscious of my financial situation to get me a car that was in my best interest. You can see she really knows what she's selling and most importantly, she cares for her customers. She truly raised the bar in what I should expect in future car buying experiences. More
unbelievably great experience been searching for the right truck for6 months. George made the experience comfortable and helped us find our right truck at the right price. 10/10! been searching for the right truck for6 months. George made the experience comfortable and helped us find our right truck at the right price. 10/10! More
Fantastic Badara sow was wonderful! Made me feel very comfortable for my first experience buying a new car. I highly recommend him to any one. Thanks Badara! Badara sow was wonderful! Made me feel very comfortable for my first experience buying a new car. I highly recommend him to any one. Thanks Badara! More
Be careful and don't be like me because it could happen I got out of the dealership very tired after 10pm thinking that I had a fair deal only to find out later that the 66 term of payment was changed I got out of the dealership very tired after 10pm thinking that I had a fair deal only to find out later that the 66 term of payment was changed to 72 months. I can't imagine I signed that because I looked at the term of payment and it was 66 months before I signed. I had already explained and negotiated with the general sales manager; Steve sparks that the only way I would buy the car was if the term of payment was 66 months and he agreed to sell it on 66 months payment term . I presume they tricked me by letting sign 4 documents instead of 2 with 66 and 72 months and swap them later on. All what I'm saying is be careful when you go to that kia dealership on Jefferson ave, Newport news va especially when they keep you there for a long because they will capitalize on your tiredness to trick you to sign what will regret ever signing. Besides the car was 2015 kia soul at 5.99% interest rate for 72 months and credit history was very good at 689 score. Besides that the sales personnel, Laura Gayle and Todd were awesome. More