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Casey Kia

Newport News, VA

4.7
1,539 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA. Casey KIA service ...
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Today: 9:00 AM - 8:00 PM Closed Now
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11999 Jefferson Ave

Newport News, VA

23606

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Showing 1,539 reviews

October 29, 2015

Used Car Todd (Kimsley) and Kaylyn were wonderful and a pleasure to work with. They helped me choose the right car for me and were willing to match the price o More

by cody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimsley Gilliam, Todd Gilliam, Kaylyn Kelly
Oct 29, 2015 -

Casey Kia responded

Cody, thank you for your kind words. We pride ourselves on having a professional and courteous staff. However, I do understand that you were not happy about the detail, mats, and manual. I will look into the mats and manual. I will also have them set up a time to get your vehicle fully detailed. Thanks for the review. Sincerely, Stephen P. Sparkman II, Casey Kia General Manager

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October 27, 2015

Used truck purchase Was treated very well by all members of the staff. Greeted at the door with an introduction and handshake. Professionals all the way around. They were More

by stoverine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Bozeman, James Burley
Oct 27, 2015 -

Casey Kia responded

Thank you so much for your great feedback! It is great to hear your buying experience at our dealership had you driving away completely satisfied. Our dedicated team does their best to make sure our customers get the best vehicle possible, at the best deal possible. We appreciate your business, and please do not hesitate to us know if there is anything more we can do for you. Enjoy your new truck!

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October 19, 2015

Used Car Purchase-Rob and Melody My husband and I had a great experience with Kaylyn Kelly. She was very friendly and knowledgable. She answered all the questions we had and made hers More

by robnmel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Burley , James Burley, Kaylyn Kelly
Oct 19, 2015 -

Casey Kia responded

That is great to hear, Rob and Mel! We are glad Kaylyn was able to make your buying experience at our dealership nothing short of great. We do our very best to make sure our customers have a smooth, fun and hassle-free buying experience whenever working with our dedicated staff. We hope you are enjoying your new vehicle, and please let us know if there is anything else you need!

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October 12, 2015

Positive car buying Buying a vehicle can be time consuming and frustrating but not vwith this purchase. We were car lot cruzing on a Sunday and was surprised by George. N More

by Ronnie & Jennie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Bozeman
Oct 13, 2015 -

Casey Kia responded

Thank you so much for your great comments, Ronnie and Jennie! We agree, the buying process can be time consuming and frustrating, but luckily for you, that simply is not the case here at Casey Kia. George and the rest of our sales team believe in providing our customers with the smooth, quick and fun buying process they deserve. We are glad George was able to make this happen for during your visit to our dealership. Thank you for your business, and please let us know if there is anything else you need. Enjoy your new car!

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October 07, 2015

great experince The entire staff was professional and knowledgeable about their product. Salesman Badara Sow was particularly helpful. He went the extra mile in help More

by jon12345
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Badara Sow
Oct 08, 2015 -

Casey Kia responded

That is great to hear, Jon! We are glad our entire staff was able to make sure you left our dealership completely satisfied. It is great Badara was able to go the extra mile for you to make sure you drove off our lot in the absolute perfect vehicle for you. We truly appreciate your business, and are looking forward to working with you again in the future!

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October 03, 2015

"Great and Friendly Service" Mr Baines found what I wanted and within my price range. He knew what was important to me in a new car and made sure I got it plus more! More

by Cat44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 05, 2015 -

Casey Kia responded

That is wonderful to hear! It is great Mark was able to make sure that your buying visit to our dealership had you driving away completely satisfied in the perfect car for you. Mark and the rest of our team take great pride in taking the time to really listen to our customers' wants and needs to make sure you get the perfect car at he perfect price. We truly appreciate your business. Enjoy your new Kia!

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October 03, 2015

Comfortable Car Buying Experience Laura not only worked with me to get into a new car, she was conscious of my financial situation to get me a car that was in my best interest. You can More

by Chris425
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Gayle
Oct 05, 2015 -

Casey Kia responded

That is exactly what we like to hear, Chris! It is great Laura was able to make sure your buying experience at our dealership left you completely satisfied. Laura and the rest of our dedicated sales team are always trying to raise the bar when it comes to our customers' expectations. Thank you so much for your business. Please let us know if there is anything else you need. Enjoy your new Kia!

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September 28, 2015

unbelievably great experience been searching for the right truck for6 months. George made the experience comfortable and helped us find our right truck at the right price. 10/10! More

by jbond641
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Bozeman, James Burley
Sep 29, 2015 -

Casey Kia responded

Thank you so much for taking the time to share your great feedback, Mr. Bond! It is great George made your buying experience at our dealership comfortable and had you driving away completely satisfied. We understand the buying process takes a great amount of time and consideration when looking for the exact vehicle you want, and that is why our dedicated staff takes great pride in providing our customers with a smooth, fun and worry-free experience whenever they step through our doors. We truly appreciate your business. We hope you are fully enjoying your new truck!

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September 28, 2015

Fantastic Badara sow was wonderful! Made me feel very comfortable for my first experience buying a new car. I highly recommend him to any one. Thanks Badara! More

by Hayleym
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Badara Sow
Sep 29, 2015 -

Casey Kia responded

You are very welcome, Hayley! It is great to hear Badara took such excellent care of your during your buying experience at our dealership. Thank you for your business and recommendations. We look forward to working with you again in the future!

September 28, 2015

Be careful and don't be like me because it could happen I got out of the dealership very tired after 10pm thinking that I had a fair deal only to find out later that the 66 term of payment was changed More

by Elisha
Friendliness
Recommend Dealer
No
Employees Worked With
Steve sparks , Laura Gayle, James Burley, Todd Gilliam
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