
Casey Kia
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,536 reviews
Kellie helped me the moment I got in, I told her my situation and she didn't try to hard sell me on anything i couldn't afford. My kids were being anxious but hse was patient with them , gave them toys situation and she didn't try to hard sell me on anything i couldn't afford. My kids were being anxious but hse was patient with them , gave them toys and even carried my daughter around from car to car. Never been taken care of at a dealership the way I was here, the Kia Soul was actually the lowest car on the totem pole( Chevy Equinox, Jeep Patriot, Elantra Hatchback) for me out of what I was looking at, but I decided to go to with Kellie because of the service she provided. I recommend her and her company alot. More
Laura is one of the most amazing people I've ever met. I had been to 8 car dealerships when I came to Casey Kia and she was by far the nicest and most caring sales representative. I went in expecting met. I had been to 8 car dealerships when I came to Casey Kia and she was by far the nicest and most caring sales representative. I went in expecting to get a used car since I didn't have the biggest price range. At the other dealerships they weren't able to find me a car I loved (used or new) in my price range and they really pushed other cars on me. There was no pushing and no drama with Laura. She listened to what I wanted and cut right to the chase. With the help of the manager they were able to get us a brand new Kia Sorento right in our price range. She took care of me like I was family. I appreciate everything Laura did for me and if I ever need another car I will come to Laura before anyone else. I hope Casey Kia takes very good care of Laura because she is an amazing asset to the sales team. More
This was an overall great experience thanks to my salesman. Casey Kia is a great place to purchaae a car due to the personalized service you'll receive from the staff. I would highly recommend this d salesman. Casey Kia is a great place to purchaae a car due to the personalized service you'll receive from the staff. I would highly recommend this dealership to anyone in the market for a car. More
Laura provided extraordinary customer service! She was friendly, educated on the product, and highly efficient. I found she stood apart from other sales reps I have encountered at other dealerships becaus friendly, educated on the product, and highly efficient. I found she stood apart from other sales reps I have encountered at other dealerships because she was not pushy, but still very convincing. I ended up purchasing a wonderful KIA Seoul that I LOVE. I have already told friends and family about my excellent experience and I know several members of my family will be looking to Casey KIA for their next vehicle. Thank you so much Laura and Casey KIA for the outstanding service! More
The Customer service was excellent. No pressure and great confidence on knowledge of vehicles and what was looking for. I had a excellent experience and even got a better deal than I expected on model of the confidence on knowledge of vehicles and what was looking for. I had a excellent experience and even got a better deal than I expected on model of the Kia Forte which was what I was after and ended up with by the grace of God. Brandon was great and had great conversation skills not just on the sale but what I was looking for as well. I was searching for a week and in a day i found my car and before the week was out it was ready. Thanks Brandon!!! More
Jeff Melick is a friendly and strong dealer, When you don't think you have a chance of getting a vehicle his give you a positive feeling. He don't let you get down on yourself, I would recommend Jeff to don't think you have a chance of getting a vehicle his give you a positive feeling. He don't let you get down on yourself, I would recommend Jeff to any of my friends to come to Casey Kia. More
The experience was great for me at Kia Casey. Tiffany Wright was my sales assosciate and she was able to support every question that I needed answered. If she could not answer my question, She was great Wright was my sales assosciate and she was able to support every question that I needed answered. If she could not answer my question, She was great with following up with an answer from her managers. Tiffany was very friendly and very knowledgable as a car slaeman. I would recommend any of my friends and family to Kia Casey to help build Tiffany's career as a car sales associate. Thanks, to all the family at Kia Casey. Have A HAPPY NEW YEAR!!!!! More
Jeffrey is friendly and outgoing but most importantly he was open and honest with us throughout the process. We were able to talk with him about our needs and our limitations. I truly believe that he was was open and honest with us throughout the process. We were able to talk with him about our needs and our limitations. I truly believe that he was working with us to get us what we needed with what we could afford. Jeffrey was concerned with getting us what we needed more than just selling us a car. The overall experience was great. I rated price as a "4" because as the customer paying less money would have been better. But I truly believe that Jeffrey and the sales manager gave us very close to the best deal they could, if not the best deal they could. We got what we needed for our family and I don't believe that I "overpaid" at all. It was a good solid buy. I would recommend Jeffrey and the dealership to anyone looking for a car. After the purchase was completed, Jeffrey and the team have been responsive to post sale questions that have come up. The service department has already made contact with us to introduce themselves for when our car needs servicing. More
My experience was absolutely great!Tiffany was not only helpful but she was considerated to my family needs at the dealership,also the accommodations to a suitable vehicle for me and my family.She worked h helpful but she was considerated to my family needs at the dealership,also the accommodations to a suitable vehicle for me and my family.She worked hard and after hours to close the deal.And to make sure we felt comfortable with our decision in price and car!Thumbs up to a job well done. More