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Casey Kia

Newport News, VA

4.7
1,536 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA. Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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11999 Jefferson Ave

Newport News, VA

23606

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Showing 1,536 reviews

October 31, 2013

Great experience. Very direct and honest. Open to my requests and opinions. Found the whole experience to be very satisfying. I came in knowing what I wanted, and got. Would highly recommend this dealer More

by fizhak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 01, 2013 -

Casey Kia responded

Thank you for sharing your recent experience at Casey Kia! We are happy to hear that from start to finish you were provide with a first class car buying experience. We are glad you were able to find the perfect vehicle for you at an excellent price. We appreciate your kind words and recommendation and look forward to assisting you in the future.

October 19, 2013

After owning my Honda for eight years, I began thinking long and hard about a newer car. From the moment I first saw the Kia Optima on the road, I knew I wanted to look into one. My fiance and I ventured o More

by holly.kurtyka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 21, 2013 -

Casey Kia responded

Holly, thank you for sharing your recent experience at Casey Kia! We are happy that Scott was able to provide you with an excellent car buying experience even after your original Optima was outside of your price range. We are glad to hear you were able to eventually find the perfect car for you that also fit into your budget. We appreciate your recommendation of Scott and Casey Kia and please let us know if there is anything we can assist you with in the future. Enjoy your new Optima!

October 16, 2013

Extra time was spent to make sure I was taken care of, and that I received the best deal possible. Brandon Really worked with me to get me in a car the same day. I came in to look at a Rio. I came out wit More

by compman2112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Thompson, Brandon Thompson
Oct 21, 2013 -

Casey Kia responded

Thank you for sharing your recent car buying experience at Casey Kia! We are happy to hear that Brandon was able to go the extra mile and provide you with an excellent experience while finding the perfect vehicle for you at a great price. We appreciate your recommendation of Brandon and Casey Kia and please let us know if there is anything we can assist you with in the future. Enjoy your new Rio!

October 15, 2013

I walked into the dealership just looking at cars--I wasn't really expecting to be able to walk out with a NEW car. Kellie got me interested in the Casey dealership via email. She was professional and d More

by dreamm07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 21, 2013 -

Casey Kia responded

Thank you for letting us know about your recent visit to Casey Kia! We are happy to hear that Kellie and Scott were able to provide you with an excellent car buying experience from start to finish. We are glad you were able to find the perfect vehicle for you while getting all your questions answered. We appreciate your kind words and recommendation and look forward to the opportunity to serve you in the future. Enjoy your new Kia!

October 11, 2013

My dealing with Brandon was very pleasant. He was very professional and was very informative of the info about the car. He was very helpful in every way helping me purchasing the car. I highly recommend M More

by Maxjordan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Thompson, Brandon Thompson
Oct 14, 2013 -

Casey Kia responded

Thank you for sharing your recent experience at Casey Kia! We are happy to hear that Brandon was able to provide you with an excellent car buying experience while answering all of your questions and finding the perfect vehicle for you. We appreciate your kind words and recommendation of Brandon and please let us know if there is anything we can assist you with in the future.

October 10, 2013

I am truly happy with my new kia,thanks to Brandon for his wonderful service that was given to me.He showed me good courtesy in everything he did toward helping me find my vehicle,he was kind,patient and More

by franmena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Thompson, Brandon Thompson
Oct 11, 2013 -

Casey Kia responded

Thank you for sharing your recent experience at Casey Kia! We are happy to hear that Brandon was able to provide you with a first class car buying experience while answering all your questions and finding the vehicle that was perfect for you. We appreciate your recommendation of Brandon and Casey Kia and please let us know if there is anything we can assist you with in the future. Enjoy your new Kia!

October 02, 2013

Brandon is a great salesperson. He took the time to work with me to find the right car that will fit into my budget. He was very patient. He allowed me time to think about the purchase before I actually c More

by Whitaker56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Thompson, Brandon Thompson
Oct 04, 2013 -

Casey Kia responded

Thank you for letting us know about your recent visit to Casey Kia! We are happy to hear that Brandon was able to provide you with an excellent car buying experience while finding the vehicle that was perfect for you in a stress free manner. We appreciate your recommendation of Brandon and please let us know if there is anything we can assist you with in the future.

September 27, 2013

Brandon and Shawn took the time to work with me on a great value for what I was looking for in a new Kia Optima SX. I felt like they had my best interest in mind when informing me of the values of a new More

by andlaffey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Porter, Brandon Thompson, Brandon Thompson
Sep 30, 2013 -

Casey Kia responded

Thank you for letting us know about your recent experience at Casey Kia! We are very happy to hear that Brandon and Shawn were able to provide you with an excellent car buying experience from start to finish. We are glad to hear that Brandon was able to show you all of the features of the perfect Kia for you while Shawn made sure you were getting excellent value on your purchase. We appreciate your recommendation of Brandon, Shawn, and the entire Casey staff. We appreciate your business and look forward to continuing to serve you in the future. Enjoy your new Optima SX!

September 19, 2013

I felt this young man went above and beyond the call of duty. He was gentle and at ease to talk with. I could tell he was feeling my frustration when the service department was beginning to call me some More

by carolavant2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 20, 2013 -

Casey Kia responded

Thank you for sharing your recent experience at Casey Kia! We are happy to hear that Badara was able to turn your day around and provide you with an excellent car buying experience. We appreciate your business and please let us know if there is anything we can assist you with in the future. Enjoy your new Kia!

September 18, 2013

She was a all around great dealer... She stayed as long as we needed her and went above and beyond to get us the car we wanted. More

by brittneycbea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Gayle
Sep 20, 2013 -

Casey Kia responded

Thank you for letting us know about your recent experience at Casey Kia! We are very happy to hear that Laura was able to exceed your expectations and provide you with an excellent car buying experience. Let us know if there is anything we can assist you with in the future.

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