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Casey Kia

Newport News, VA

4.7
1,536 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA. Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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11999 Jefferson Ave

Newport News, VA

23606

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Showing 1,536 reviews

September 05, 2013

Great dealership, great salesman. Badara Sow was courteous, friendly, experienced, knowlegable. Also, the owner, manager, business manager were very, very nice. This is a outstanding dealership, I More

by gdean1944
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 17, 2013 -

Casey Kia responded

Thank you for letting us know about your recent visit to Casey Kia! We are glad to hear that Badara and the entire Casey Kia staff were able to provide you with an excellent car buying experience. Thank you for the recommendation and please let us know if there is anything we can assist you with in the future.

September 04, 2013

Will Carter is awesome! He's very friendly, polite, and professional to work with. I felt very welcome at this dealership and I know he tried his hardest to make sure that I had a good experience buyi More

by ginajun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 17, 2013 -

Casey Kia responded

Thank you for sharing your recent experience at Casey Kia! We are happy to hear that Will was able to provide you with an excellent car buying experience while finding the vehicle that was perfect for you. We appreciate your recommendation and look forward to serving you in the future. Enjoy your new Kia!

September 03, 2013

Brandon was the ultimate gentleman. He displayed professionalism in the highest degree. He was not pushy (which I detest). He worked with me for a long time to make sure I selected the right vehic More

by fkwilliams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Thompson, Brandon Thompson
Sep 04, 2013 -

Casey Kia responded

Thank you for sharing your recent experience at Casey Kia! Thank you for your very kind words about Brandon. We are happy to hear that Brandon was able to help find the vehicle that was perfect for you in a professional and relaxed style. We appreciate your recommendation of Brandon and let us know if there is anything we can assist you with in the future.

September 02, 2013

Laura Gayle was very helpful. We were in the dealership inquiring about the small SUV for my mother. We were doing this without my mother's knowledge and were covering by asking about vans for me. Laura More

by soniakostyk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Gayle
Sep 03, 2013 -

Casey Kia responded

Thank you for sharing your recent experience at Casey Kia! We are happy to hear that Laura was able to exceed your expectations and provide you with an excellent car buying experience. We are glad Laura was able to find the vehicle that was perfect for your mother. We appreciate your business and let us know if there is anything we can assist you with in the future.

September 01, 2013

I was very anxious about getting a new vehicle but I'm glad that I did. And I'm so glad I found Casey Kia! Badara was fantastic. He was friendly, professional, and I trusted him. If one of my frie More

by wonderwoman7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 03, 2013 -

Casey Kia responded

Thank you for letting us know about your recent visit to Casey Kia! We are happy to hear that Badara was able to provide you with an excellent car buying experience while finding the vehicle that was perfect for you. We appreciate your recommendation and look forward to serving you in the future.

August 29, 2013

I thought my experience was great. Laura was a pleasure to work with. She was friendly, helpful, without being pushy, she made my whole experience wonderful. She was so happy that I got my "Sportage". B More

by KathyHiggins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Gayle
Sep 03, 2013 -

Casey Kia responded

Kathy, thank you for sharing your recent experience with Casey Kia! We are happy to hear that Laura was able to provide you with an excellent car buying experience. We are glad Laura was able to answer all of your questions and help find the vehicle that was perfect for you. We appreciate your business and let us know if there is anything we can assist you with in the future. Enjoy your new Sportage!

August 28, 2013

I was help as soon as I got out of my car. I was on a very restricted time schedule and Brandon & Rebecca were very great on getting me out before I had to be at work. They both also helped be get the be More

by ahmad720
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Thompson, Brandon Thompson
Sep 03, 2013 -

Casey Kia responded

Thank you for letting us know about your recent visit to Casey Kia! We are happy to hear that Rebecca and Brandon were able to find the vehicle that was perfect for you in a timely and professional manner. We appreciate your business and let us know if there is anything we can assist you with in the future.

August 19, 2013

Badara is AMAZING!! I came to the dealership after a horrible life event and Badara was extremely knowledgeable and most of all patient. I am so thankful to have come to this dealership and be serviced More

by c2005mt
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Aug 21, 2013 -

Casey Kia responded

Thank you for the very kind words about your recent experience at Casey Kia! We are happy to hear that Badara was able to exceed your expectations and provide you with an excellent car buying experience from start to finish. We are also glad to hear that Bardara was able to answer all of your questions and that you never felt rushed. We truly appreciate your recommendation of Badara and Casey Kia and we look forward to assisting you in the future. Enjoy your Kia Sportage!

August 18, 2013

My husband and I knew that we were going to be in the market for a new vehicle so we were running around town doing some comparison shopping between vehicles since it had been some time since our last ve More

by DeborahMiller99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Gayle
Aug 19, 2013 -

Casey Kia responded

Thank you for sharing your recent experience with Casey Kia! We are happy to hear that Laura and Todd were able to provide you an excellent car buying experience. At Casey Kia our number one goal is customer satisfaction and we are glad Laura and Todd were able to exceed your expectations and help find the vehicle that was perfect for you and your husband. We appreciate your kind words about the entire Casey Kia staff and please let us know if there is anything we can assist you with in the future. Enjoy your new Kia Sorento SX Limited!

August 14, 2013

Mr. Sow was very courteous and very professional. He took the time to listen to me, and understand what I was looking for in a vehicle. He also understood that I wanted the moon and stars, but that fin More

by amystricker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 15, 2013 -

Casey Kia responded

Thank you for sharing your recent experience at Casey Kia! We are pleased to here that Badara was able to provide you a professional and courteous car buying experience. We are also happy to hear Badara was able to help you find your perfect vehicle that fit into your budget. Let us know if there is anything we can assist you with in the future. Enjoy your new Kia!

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