
Casey Kia
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Brandon Thompson had great customer service skills and made me a great deal. He takes pride in his work and did not pressure me into buying anything. I am very pleased to be driving in my new Optima Kia L made me a great deal. He takes pride in his work and did not pressure me into buying anything. I am very pleased to be driving in my new Optima Kia Limited thanks to Brandon. More
My uncle and I were searching for cars for myself one Thursday and we decided to stop at the Casey Kia dealership. We were approached by Ken, who was very friendly and interested in helping find a car of Thursday and we decided to stop at the Casey Kia dealership. We were approached by Ken, who was very friendly and interested in helping find a car of my liking. He was very professional and not pushy and we ended up buying a Mazda6 from him. I would recommend this dealer highly. More
My wife and I came just to look but hoping they could make the impossible possible. Well it took alot of work and patience but Pam and Roberto were kind to us and very knowledgeable about every car they make the impossible possible. Well it took alot of work and patience but Pam and Roberto were kind to us and very knowledgeable about every car they showed us. At the end of our experience with Casey Kia we would recommend them to all of our friends and we have!!!! We traded in two cars and brought home 2 cars we are very very happy. We also left with new friends....Thank you all so much! Myra & Tiffany Wright More
Very nice experience buying my new Kia vehicle - everyone was very nice and friendly. Looking forward to dealing with them again in the future - thank you! was very nice and friendly. Looking forward to dealing with them again in the future - thank you! More
This was one of the quickest and smoothest purchase I have ever made. I must admit when I came on the Lot I was not the happiest especially after shopping for a car all day. I was greeted by a friendly have ever made. I must admit when I came on the Lot I was not the happiest especially after shopping for a car all day. I was greeted by a friendly smiling young woman named Pam. My initial goal was to get a BMW Or a Mercedes. Pam took me to two of her other lots in search of BMW's and Mercedes listed in her sales sheets, because after all it was about pleasing me. And let me tell you, I'm not that easy to please! I was exhausted and disgusted at this point that I could not find a car suitable for me. Mrs Pam suggested the Kia Optima. Initially I was totally against getting a Kia........oh but how wrong I was. This was the first car that had put a smile on my face that day. This car had more thanI could have asked for. Mrs Pam was an advocate for me and took me literally by the hand and lead me to a car I would have never imagined to be so awesome . I am extremely pleased and forever grateful for each and every individual that made this the most awesome buying experience in my life! Nanette Jones More
Made buying a car a pleasant experience at the end of September. kept working at getting us the deal that worked with our budget. Keep up the great work!!! September. kept working at getting us the deal that worked with our budget. Keep up the great work!!! More
The process of trading our Kia for another Kia was one of pure pleasure. Pam Lawrence made us feel welcome when we walked in and has stayed in contact with us sense the sell. For a sales person to go out o pure pleasure. Pam Lawrence made us feel welcome when we walked in and has stayed in contact with us sense the sell. For a sales person to go out of their way to make sure you are happy with your new car is the kind of customer service which is hard to find these days. My wife and I have never been treated as well as we were with Pam. We would like to share out story with you so you will understand why Pam made this experience very pleasurable. We received a letter from our previous dealer wanting to purchase our Kia. We call Capital One, got approved for more than enough for a new car and go to the dealer. Not only did they make us feel unwanted but they wanted more money along with our check from Capital One. We left, a few days later we went to another dealership walked in with check in hand. They did not even give us the courtesy of showing us the vehicle we wanted or letting us test drive it, all they cared about was getting our money, yet another problem they wanted more money with the check. Then we decided to try once again this time with Kia. To make a long story short we are now driving our new Serento and love it. Thank you Pam for making this trade so easy. More
After purchasing a Kia Forte 2 years ago I was hooked. The previous saleman was no lomger employed. Ken Ashcom was quick to help me with my new purchase in a professional and not pushy manner. Casey defin The previous saleman was no lomger employed. Ken Ashcom was quick to help me with my new purchase in a professional and not pushy manner. Casey definitely exceeded my expectation. More
My husband and I had just moved to town from Hawaii the day before we went to purchase a vehicle form Casey Kia and were still rather jet lagged with our one year old son in tow as we set out to buy our ca day before we went to purchase a vehicle form Casey Kia and were still rather jet lagged with our one year old son in tow as we set out to buy our car. We were greeted by Pam Lawrence as we walked in from the parking lot. Immediately her friendly disposition put us at ease and she never once made us feel pressured. She was very understanding as we dealt with dirty diapers and snack time during the process. Because we were working with our credit union on the west coast it took a little while for all the paperwork to be completed but both she and Sean did their best to speed the process along and in the mean time she made sure our son stayed content in the children's play area. We were also given a full tour of the dealership and recommendations for restaurants to eat lunch at afterwards. Overall we were both very pleased with the experience recommend them. More