Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Casey Kia
Newport News, VA
1,536 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA.
Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Communication
Workmanship
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,536 reviews
August 31, 2022
Purchased a car this weekend. Charles Archer was very knowledgeable and helpful. He went above and beyond expectations. Thanks Mr. Archer! Charles Archer was very knowledgeable and helpful. He went above and beyond expectations. Thanks Mr. Archer! More
by mon
Employees Worked With
August 27, 2022
I never had a big dealership buying experience until I went to Casey Kia for a purchase. I have always been somewhat skeptical thing I would get taken advantage of, quite the opposite happened. I felt tha went to Casey Kia for a purchase. I have always been somewhat skeptical thing I would get taken advantage of, quite the opposite happened. I felt that Charles and his group where fair and strait up. No pressure and as pleasant as making a automobile purchase could be. Scott Weiss NN More
by Scotty
Employees Worked With
August 25, 2022
Great people. Made sure we bought quality vehicle for a reasonable price. Very friendly staff. Made sure we bought quality vehicle for a reasonable price. Very friendly staff. More
by Dallasgreene0127
August 24, 2022
Charles did everything he could to get me in a car. Didn't have much to put down and was on another loan and got me brand new expecting used Didn't have much to put down and was on another loan and got me brand new expecting used More
by BigpoppaJ
Employees Worked With
August 23, 2022
He was very helpful . customer service was through the roof. Very knowledgeable and hands on with any issue or task at hand.!!!! customer service was through the roof. Very knowledgeable and hands on with any issue or task at hand.!!!! More
by Harisha Dary
Employees Worked With
August 20, 2022
I have now purchased my second vehicle from Kia and Mr. Charles he never disappoints me he has amazing customer service and he worked very hard to make sure that I found the car that I wanted and his knowl Charles he never disappoints me he has amazing customer service and he worked very hard to make sure that I found the car that I wanted and his knowledge about car is out of this world I will remain a loyal customer on any future purchases 😁 More
by Dijahdfoster
August 20, 2022
Best place to buy a car! ! Love the staff and Charles Archer goes above and beyond to take care of his customers ! Love the staff and Charles Archer goes above and beyond to take care of his customers More
by tammyann72
August 16, 2022
This was the best experience I have ever had in purchasing a car! Excellent! Awesome! purchasing a car! Excellent! Awesome! More
by molawrence64
