Casey Kia
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Charles made the whole car-buying experience so smooth. I appreciate that he listened to what I was looking for, asked great questions, and ensured I was comfortable with the decisions I made. He went abov I appreciate that he listened to what I was looking for, asked great questions, and ensured I was comfortable with the decisions I made. He went above and beyond for me and I highly recommend him. More
I am very pleased with Casey dealership. This was the best experience that I have ever had buying a vehicle. Charles was very professional, polite and funny too. This was the best experience that I have ever had buying a vehicle. Charles was very professional, polite and funny too. More
Charles was very professional. Charles is very knowledgeable about all the products that kia had. I obtained a better warranty than the other kia dealership that I went to and uh, Charles is very knowledgeable about all the products that kia had. I obtained a better warranty than the other kia dealership that I went to and uh, I was very happy that you had free oil changes and free inspections for life. Everyone at the dealership was very friendly and very welcoming. I had a very good experience. More
Very helpful and and understanding I will be back and buy from Charles again soon from Charles again soon More
Was attentive to my needs and was knowledgeable about the vehicle. I loved the experience, Charles was patient and easy to work with. vehicle. I loved the experience, Charles was patient and easy to work with. More
Drove 90 minutes to find out car was not even there and another hr waiting to find out this information. I had already spent 2 days explaining to the sales person that I did not want to waste my time going another hr waiting to find out this information. I had already spent 2 days explaining to the sales person that I did not want to waste my time going there if the deal would not be reached. Especially since I didn’t not want to put extra miles on current ride and waste a night after working a 10 hrs shift driving only for a deal not to be made. I was assured car was there and deal was reached but it was not and that was not cool. Horrible, horrible experience. Unprofessional sales team as sales rep was working 3 deals and 3 different desks and just all over the place. I went with a dealer out of state and got better service over the phone and documents were sent to me to fill out and send back. Do better. More
Aiden was an amazing sales member. His knowledge of the features of each model is impressive, and he was extremely easy to work with. He is by far the best car salesman that I have eve His knowledge of the features of each model is impressive, and he was extremely easy to work with. He is by far the best car salesman that I have ever worked it. More
Aiden is awesome. This young man is very knowledgeable in Kia Fortes I tell ya!! I was just at Casey Kia getting an oil change and was wondering about their buy back p This young man is very knowledgeable in Kia Fortes I tell ya!! I was just at Casey Kia getting an oil change and was wondering about their buy back program. I saw my salesman from a previous car sale 3 years ago and he actually was promoted to another position. He intorduced me to Aiden and 2 weeks later, I have a 2023 Kia Forte!!! Aiden made sure to keep in touch with me to make sure everything went through smoothly. He took excellent care of me and make sure that I got what I needed and didn't make me feel stressed through the whole process. I met with Nick and all went well. If I am in the market for a car, I will DEFINITELY make sure to go see my friend, Aiden!! Thank you Aiden!!! More
Worked well with us to help find the best car for the best price. Very knowledgable about the vehicles. Very patient with us while choosing the dream vehicle. best price. Very knowledgable about the vehicles. Very patient with us while choosing the dream vehicle. More
Great to work with. Explains everything well. Answers all questions. Fast turn around! Great customer service! Explains everything well. Answers all questions. Fast turn around! Great customer service! More















