Casey Kia - Service Center

Casey KIA is the best dealership by far! Sales and service department are very professional! Everyone is helpful and they always make sure you are well taken care of!!! Keep up the good work Casey KIA service department are very professional! Everyone is helpful and they always make sure you are well taken care of!!! Keep up the good work Casey KIA!!! More

Professional, timely and friendly service. Service appointment was on time and vehicle is running great. Thanks Kavishai for the great customer service. You were amazing! appointment was on time and vehicle is running great. Thanks Kavishai for the great customer service. You were amazing! More

Always great service everyone is helpful and friendly. From oil changes to inspections . Keep up the great work I always recommend you guys and I love the Optima happy with your brand . From oil changes to inspections . Keep up the great work I always recommend you guys and I love the Optima happy with your brand . More

Great service and it was easy everything was quick and I was totally satisfied with the service Everyone was friendly and courteous and I will definitely come back was totally satisfied with the service Everyone was friendly and courteous and I will definitely come back More

Outstanding service. Wait was short Christine was Outstanding service. Wait was short Christine was wonder. She went out of way to fix a problem I was having. I would recommend Casey Kia and Christ Outstanding service. Wait was short Christine was wonder. She went out of way to fix a problem I was having. I would recommend Casey Kia and Christine to my friends and neighbors More

Problem was diagnosed and fixed on the same day as was requested. Service rep that worked on my car was Joey. I rate him 5 stars. requested. Service rep that worked on my car was Joey. I rate him 5 stars. More

Quick recall work I had a recall that needed done and the service team did a quick and thorough job on the work and got me on the way. If you are going to have a recal I had a recall that needed done and the service team did a quick and thorough job on the work and got me on the way. If you are going to have a recall this is the way I would want it to go. More

5/22/20 went to the Kia dealership not knowing if I could test drive a car or not during this pandemic. Kaitlin Fields came outside immediately to greet me with a smile and asked how she could help me. could test drive a car or not during this pandemic. Kaitlin Fields came outside immediately to greet me with a smile and asked how she could help me. She asked all the right questions and she was knowledgeable about her job. She made the environment feel comfortable and her personality is great. If you need a car from Kia, go see Kaitlin Fields. Signing off “Riding Sweet 2021 Kia Seltos” More

This is a great dealership.. They are always on the money. Friendly and easy to talk to. I did not buy my vehicle here, but they are happy for me to get it serviced here. money. Friendly and easy to talk to. I did not buy my vehicle here, but they are happy for me to get it serviced here. More

Casey Kia, on 11999 Jefferson Ave Newport News Service Casey Kia, on 11999 Jefferson Ave Newport News Service Department: I took my 2018 Kia Cadenza in for routine service. I never have issues with my v Casey Kia, on 11999 Jefferson Ave Newport News Service Department: I took my 2018 Kia Cadenza in for routine service. I never have issues with my visits. The service staff in my opinion are excellent. My service on 3/4/20 was excellent. This is my second vehicle I have purchased from the dealership and I live my car. Christine Allen is very professional and knowledgeable. More