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92 Reviews of Casey Toyota - Service Center
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December 27, 2017
Routine Maintenance Lexis Harrell is truly a customer service practitioner; she is friendly, knowledgeable, and will work to ensure that you are informed throughout the e Lexis Harrell is truly a customer service practitioner; she is friendly, knowledgeable, and will work to ensure that you are informed throughout the entire maintenance process with only your best interests in mind. She is the main reason I return for maintenance on all of my vehicles. More
by tlindfors
Employees Worked With
Lexis Hall
Helpful October 11, 2017
279000 miles and it keeps going I just took my 2007 Prius in for service. It has been a reliable vehicle and I’m convinced that this is due in large part to the high quality service I just took my 2007 Prius in for service. It has been a reliable vehicle and I’m convinced that this is due in large part to the high quality service from the staff at Casey Toyota. This recent visit was thorough and gives me confidence that this vehicle will remain reliable even after 279000 miles. Thanks! More
by Lou53
Employees Worked With
Lexis Hall
October 05, 2017
Problem solved. It was time for an oil change and tire rotation. Lexis mentioned that it was recommended that the rear differential fluid be changed. Since I had not It was time for an oil change and tire rotation. Lexis mentioned that it was recommended that the rear differential fluid be changed. Since I had noticed a roar when I drove, I agreed. Roar gone thanks to Lexis. She looks out for us. Thank you Lexis. More
by Gary Enderle
Employees Worked With
Lexis Hall
September 30, 2017
Service for my 4- Runner The service department was very professional and courteous. The service department also had a quick turnaround with doing the required repair for my v The service department was very professional and courteous. The service department also had a quick turnaround with doing the required repair for my vehicle which required a special order part that was delivered in one day. More
by Lou
Employees Worked With
Chris Reynold
August 23, 2017
Thank you! After today's visit at Casey Toyota, I will be returning thanks to Brandon's calmness, understanding, and ability to answer all my questions. Having a After today's visit at Casey Toyota, I will be returning thanks to Brandon's calmness, understanding, and ability to answer all my questions. Having a tire loose air and the light come on had me in total disarray but Brandon assurance of assistant and ability to follow through was out of this world! More
by Pinky22
Employees Worked With
Brandon Gist
July 06, 2017
Brakes On a previous visit to Casey Toyota, Lexis Harrell, my service rep., said I would need rear brakes soon. When they started to grab, I made an appointm On a previous visit to Casey Toyota, Lexis Harrell, my service rep., said I would need rear brakes soon. When they started to grab, I made an appointment with Lexis. Her team checked out the brakes and said I needed rear brakes They also said I would be back soon to have my front brakes replaced. So I had them replace all the brakes. My Rav4 drives and handles beautifully. And the brakes are great. Lexis and her team at Casey Toyota take great care of my vehicles. Thank you. More
by Gary Enderle
Employees Worked With
Lexis Hall
March 22, 2017
Excellent Service Lexis has always made sure that I and my cars are always properly and efficiently taken care of. She is very considerate and caring. Thanks. Lexis has always made sure that I and my cars are always properly and efficiently taken care of. She is very considerate and caring. Thanks. More
by Nathaniel Brown
Employees Worked With
Lexis Hall
March 11, 2017
Great Service Lexis is always cheerful and helpful. The work on my car has been done promptly. The car mats that I ordered were in the next day. She makes gettin Lexis is always cheerful and helpful. The work on my car has been done promptly. The car mats that I ordered were in the next day. She makes getting car service a pleasant experience (and I don't say that often!) More
by MEK
Employees Worked With
Lexis Hall
January 04, 2017
Wonderful Service I've taken my car to Casey on a few occasions and each time has been very pleasant. The staff are always friendly and the service is top-notch (if a l I've taken my car to Casey on a few occasions and each time has been very pleasant. The staff are always friendly and the service is top-notch (if a little expensive). They have earned a repeat customer and frequent recommender. More
by mchlav
December 18, 2016
Fast Resolution I have been going to Casey Toyota since we moved to Williamsburg this year, and their service team has always been prompt and attentive to our require I have been going to Casey Toyota since we moved to Williamsburg this year, and their service team has always been prompt and attentive to our requirements. More
by John64
