Casey Volkswagen Subaru
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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The best experience ever!!! I came in desperate for a betyer deal and i can not believe just how good i was taken care of. Every call and experience has been golden. They say it. I came in desperate for a betyer deal and i can not believe just how good i was taken care of. Every call and experience has been golden. They say it..but i actually feel like im in "good hands" thank youfor taken care of me and my family!!! More
Helpful and Fair Clayton was absolutely AMAZING! He was very personable and easy to talk to. He took us through everything at this dealership and even took us to a par Clayton was absolutely AMAZING! He was very personable and easy to talk to. He took us through everything at this dealership and even took us to a partner dealership as well to ensure we saw everything we wanted. This was our first time buying a car and he explained everything and helped us through the whole process. Through complicated circumstances he really worked with us and alleviated a lot of stress. Everyone at this dealership was very nice and helpful. Honestly feel we paid a fair price for a great car. More
Casey Subaru + Cameron Leak - awesome combination We bought a 2017 Subaru Outback recently. Cameraon met me shortly after entering the sales floor and right up front he was straight forward, knowledg We bought a 2017 Subaru Outback recently. Cameraon met me shortly after entering the sales floor and right up front he was straight forward, knowledgeable, and courteous. He represented Casey Subaru well. This is our third Subaru form Casey. So they must be doing something right!! More
Great Customer Service Excellent care!!!! What a great group of people! I went in not really sure what to expect and everyone was incredibly knowledgeable and very helpful! I walked away with What a great group of people! I went in not really sure what to expect and everyone was incredibly knowledgeable and very helpful! I walked away with a 2016 Legacy and couldn't be happier!!!! Thank you More
Smooth Car Buying Experience I leased a car from Casey Volkswagen 3 years ago and as my return data approached Trey Leggett was in touch and made the transition process into a new I leased a car from Casey Volkswagen 3 years ago and as my return data approached Trey Leggett was in touch and made the transition process into a new vehicle very easy. I now live out of state and Trey made sure to have cars on the lot that I may be interested in buying or leasing. I was leaning towards going to another Volkswagen dealership closer to where I live now but the customer service provided by Trey and the Casey Volkswagen Management team completely changed my mind. Highly recommend both Trey and Casey Volkswagen. More
Service on Subaru Forester Great overall experience with the Casey service department. T. Perkins was professional, knowledgeable, and courteous. The loaner car process was pa Great overall experience with the Casey service department. T. Perkins was professional, knowledgeable, and courteous. The loaner car process was painless and fast. The work performed was excellent and completed ahead of schedule. Great work! More
Very Positive Shopping Experience Our shopping experience at Casey Volkswagen was very informative. Our salesman, Trey Leggett, gave an excellent review of the current Touareg's featur Our shopping experience at Casey Volkswagen was very informative. Our salesman, Trey Leggett, gave an excellent review of the current Touareg's features. His knowledge of the vehicle was outstanding and he allowed me to set the pace of my car search. More
The Best in Hampton Roads I have many Subaru dealer choices here in Hampton Roads. I'd been disappointed by all of them until I brought my 2007 Outback across the water to Cas I have many Subaru dealer choices here in Hampton Roads. I'd been disappointed by all of them until I brought my 2007 Outback across the water to Casey Volkswagen Subaru. Back then John Reese was the best technician I had ever worked with. Our Outback had a unique problem that was difficult to diagnose and repair. John worked with Subaru engineers to find and fix the issue. John has moved behind the desk since that visit, but I continue to recommend Casey and John to friends and colleagues. More
Practice Quality Casey VW Service Department Two Stars – 1 for customer courtesy; 1 for customer pickup Minus - three stars for craftsmanship. Took my reliable Casey VW Service Department Two Stars – 1 for customer courtesy; 1 for customer pickup Minus - three stars for craftsmanship. Took my reliable 2009 VW Tiguan in for an inspection, annual maintenance check-up and repair as needed. Was told of a recall that would cost nothing. Was told it would take around three hours and offered a car. Came back at three hours. After six hours at the service center, drove home and the car stank of petro. Had the car towed back to Casey at their expense. With out a car for two days. Brought the car home. The same problem again…Petro smell to the point of making my wife and I sick. Casey towed it back again. Now, at two days later, no car and no prognosis. Oh, not to mention a $3,000 dollar oil leak repair last year only to bring it back with the discovery of an oil leak after driving it to the Outer Banks. They got us by the xxxxx because it is the closes VW repair in my area. Solution: get rid of the car and Casey VW Service Center. Von J. Roberts LTC (R) USARMY More
Best Subaru Service Team in Hampton Roads! The Casey Subaru team went the extra mile to take incredible care of me and my Outback! After a tough experience at a Norfolk Subaru dealer, my Servi The Casey Subaru team went the extra mile to take incredible care of me and my Outback! After a tough experience at a Norfolk Subaru dealer, my Service Advisor at Casey Subaru, John Reese, went above and beyond to put me at ease and ensure I felt confident in the repairs needed to get my Outback back on the road. John kept me fully updated on the status of my vehicle while it was in his care, took the time to explain the needed repairs, and helped me coordinate with Subaru of America on a claim! From the moment I walked in the door and was immediately greeted by friendly smiles from Tish and the whole Casey crew, I knew that this Service Team really cares about their customers. Thanks so much! Ya'll ROCK! More




