Casey Volkswagen Subaru

Unpressured Car Buying Experience I would just like to say that our recent experience purchasing a new Subaru from Clayton was a pleasure. Clayton is very knowledgeable and patient. I would just like to say that our recent experience purchasing a new Subaru from Clayton was a pleasure. Clayton is very knowledgeable and patient. We never felt pressured in purchasing from him. Prior to leaving the lot with the new car, he made sure we felt comfortable and understood the features in the car. I would definitely recommend purchasing a car from Clayton. More

Excellent service Knowledge experts on all things Subaru. I never felt pressed to purchase and the focus was on customer service and not the sale. Thanks Trey! Knowledge experts on all things Subaru. I never felt pressed to purchase and the focus was on customer service and not the sale. Thanks Trey! More

Traded my used Subaru For 2005 for a VW Jetta 2013 The team worked really hard to help me find a car I truly wanted and felt good about and did back flips to help me with matching a car with my price r The team worked really hard to help me find a car I truly wanted and felt good about and did back flips to help me with matching a car with my price range. I absolutely would recommend them to another person doing a car search, as well as plan to give my business to Casey in the future, again. More

Easy and comfortable. Great service. Great people We have all heard/experienced the horrors of what working with some dealers can be. After putting your information out all over the place and getting We have all heard/experienced the horrors of what working with some dealers can be. After putting your information out all over the place and getting phone call on top of phone call. Then there's the deal. Am I getting a good price? Do I believe what the dealer says about my trade in? Is it too good to be true? All in all the Car Buying Process can be difficult and time consuming. During the past month I have been to dealerships all around Hampton Roads and Northern VA and most of my experiences were exactly what you would have expected. But that is where Casey VW was different. They made the whole process simple and easy from trading in a 2010 Civic to driving my new GTI off the lot. They were transparent and never tried to hide anything in the numbers. Hard to believe but even the Business Office (extended warranties, financing, etc) was down to earth and straightforward. Trey Leggett was my main salesperson and he was excellent from beginning to end. He was patient and understanding even when I decided not to purchase the first time I walked in (would have saved myself some trouble if I had, haha). He reached out at perfect intervals and was never overbearing. He made it a great experience from the very first day I walked into the dealership to the day I drove off the lot. If you're in the market for a new car, save yourself the time and effort, go straight to these guys. More

Very easy and comfortable process from beginning to end. Last month I ordered a base model 2016 Outback from the factory, after they did everything they could to locate me one. Although waiting 6 weeks was t Last month I ordered a base model 2016 Outback from the factory, after they did everything they could to locate me one. Although waiting 6 weeks was tough, Clayton Moats was excellent to deal with, and always answered my text messages promptly when I asked for updates. He also walked me through the financing process and when the car arrived he hung out with me until I had exhausted my questions. Clayton is very down to earth but also a pro and I was very happy with the whole process and with my new car. More

Newport News VW Dealership Early this year I decided I wanted to get a new vehicle, primarily a Volkswagen. I had been to dealerships in Louisiana before I moved and in norther Early this year I decided I wanted to get a new vehicle, primarily a Volkswagen. I had been to dealerships in Louisiana before I moved and in norther Virginia. Coming to Casey VW, I felt completely at ease and they helped me with any questions or concerns I had. They even helped me put an order in for the exact car I wanted. Since buying my car, I've continued to get excellent service and assistance from the staff. I highly recommend Clayton, he's high energy and eager to help with any problems or requests. Their pricing was thoroughly explained and Hayden was excellent; the dealership had top notch technology in the effort to go green and paperless! If I were to buy another VW, I would definitely go back! More

satisfied customer support " i was looking to purchase a vehicle from this dealer " i was amazed by the customer service i had received from Mr . Leggett, he helped me the best w i was looking to purchase a vehicle from this dealer " i was amazed by the customer service i had received from Mr . Leggett, he helped me the best way he knew how to. I now know what I have to do to drive off the lot from based on my credit " awesome customer service ' soon to return!! More

No pressure easy process I prefer to write hand written notes but felt compelled to write an online review for Clayton. I tend to drive my vehicles for years so it had been a I prefer to write hand written notes but felt compelled to write an online review for Clayton. I tend to drive my vehicles for years so it had been a bit since my last experience with purchasing a car, something I never enjoy. I always felt pressure, until Clayton Moats. He was the upmost professional. When I asked if there were any used compact cars he pointed out a mint GTI and with no hesitation took my son and I on test drive. My son had just turned of age to drive and I was seeking a used compact car within my budget. He was even a sport (and coach) as my son adjusted to a stick shift. The car, mileage, condition and price seemed perfect until I ran insurance quotes. Ouch. I ended up leaving that night. I was offered an opportunity to hold the car and have a no commitment hold, but opted to go home and do some research on car insurance before I made that decision. There was no pressure and I wasn't pushed any further. Luckily, I located affordable plan with equal coverage that made the car in reach again and even pre approved myself for a low interest loan. I emailed Clayton that night and spoke the next morning. With a small deposit I held the car and set a meeting days later. I arrived at my allocated time and within moments I was going through the process and the purchase of the car was a breeze. I can't stress how easy this process was and how professional and courteous the whole dealership was. I was able to teach my son the process and why I did or did not elect add on packages. These skills are so important for young adults and appreciated their patients as we discussed it all. The smile on my son's face is still huge! He is a happy teenager and I am a happy customer. Thank you again for making this experience a very smooth easy one. More

Just Awesome I don't normally write reviews but I encountered a great young man by the name of Clayton Moats and when I tell you he was good he was good. First let I don't normally write reviews but I encountered a great young man by the name of Clayton Moats and when I tell you he was good he was good. First let me tell you I don't enjoy the process of purchasing a vehicle, I hate the process very much. Clayton made a process I could not stand a fun and enjoyable experience. I did not purchase but when i am ready to pull the trigger I know who my salesman will be. Thanks Clayton I will refer as many people as I can to you. More

Top nitch Salesman Trey Leggett was extremely knowledgable about the vehicles I chose to look at. He was friendly, helpful and not pushy. I told him I was only looking a Trey Leggett was extremely knowledgable about the vehicles I chose to look at. He was friendly, helpful and not pushy. I told him I was only looking at this point, but he treated me no differently than if I had been buying. Nice young man with willingness to help me and make me happy with my decisions. More