Casey Volkswagen Subaru

Poor Customer Service!!! Travis and his sales staff too busy eating in front of customers to truly give great service. Sales guy lost my ID and Travis the so called second rat Travis and his sales staff too busy eating in front of customers to truly give great service. Sales guy lost my ID and Travis the so called second rate finance manager was so rude to me. Offered me a $711 car payment for a VW Golf w/a 840 credit score! Then only offered $4000 for my trade in!! Went to another VW dealership and got $7400 for my trade in and a $425 car payment. Travis was over the top rude and when reported to corporate office I never got a returned phone call. Really bad customer service. Hostile environment!!!! More

Great Experience Went to Casey VW to look at a few cars with a friend and was approached by a sales representative (Trey Leggett). He delivered great customer service Went to Casey VW to look at a few cars with a friend and was approached by a sales representative (Trey Leggett). He delivered great customer service and was very knowledgable with his selection of cars he presented to us. I would definitely recommend this dealership to anyone, especially Mr.Leggett ! More

Excellent Buying Experience With Clayton Moats Clayton is at the top of my list of affable, helpful, courteous and patient automobile sales persons that I have encountered in fifty-some years of Clayton is at the top of my list of affable, helpful, courteous and patient automobile sales persons that I have encountered in fifty-some years of car buying. There was zero pressure and we were given plenty of stress-free time to make up our minds. Clayton even kept his cool when we showed up to take delivery of a VW, then pulled a switcheroo and left with a Subaru that better suited our needs! I'd not hesitate to recommend a friend to look this fellow up for a pain-free car buying experience! More

Wonderful experience at Casey Volkswagon I was very nervous about purchasing a newer model Volkswagen I never thought I would be able to afford but this super nice young man assured he could I was very nervous about purchasing a newer model Volkswagen I never thought I would be able to afford but this super nice young man assured he could help me & he did he got me a really good rate on a 2014 Jetta with a payment under $250 a month . This Volkswagon dealership really goes out of their way to get u the best possible deal & im so very grateful to this young man at Casey Volkswagon! More

So AWESOME! Joel, was an awesome salesmen! Despite my rudeness ( typical frustration from buying a car ), he was very sweet. He took his time during the entire pr Joel, was an awesome salesmen! Despite my rudeness ( typical frustration from buying a car ), he was very sweet. He took his time during the entire process and worked diligently in trying to provide me with the perfect car buying experience. Go joel!!!!! :-) I would refer him anytime. More

Amazing experience ! Clayton greeted us with his enthusiastic personality. We loved every bit of the car purchase experience, fast and easy. There was no pressure to pur ! Clayton greeted us with his enthusiastic personality. We loved every bit of the car purchase experience, fast and easy. There was no pressure to purchase at all from Clayton. We came to see a car we had seen online and ended up driving it home! I am greatly impressed with Clayton ( he deserve a 10/10 rating) and the entire Casey VW. I would definitely recommend this dealership to everyone. More

Overall good experience Overall very good service experience. Dealer was willing to order the car I wanted from the factory, and offered a decent price. Sales representativ Overall very good service experience. Dealer was willing to order the car I wanted from the factory, and offered a decent price. Sales representative Trey Leggett was able to accommodate my requests at his best throughout the whole process. Buying process went smooth, although it appears that high level manager and representatives are not on the same pages for certain small details, but it did not affect my overall experience. A good dealer in the area. More

Made a new Subaru Customer I was a tough customer, who wanted very specific options on the vehicle, that aren't easily found. Joel and Travis worked with me to get me a car t I was a tough customer, who wanted very specific options on the vehicle, that aren't easily found. Joel and Travis worked with me to get me a car that fit my needs well within my price point, in a time that beat delivery from the factory. Joel really worked hard to give me the VIP treatment every time I made contact with the dealership. If you're looking for a new car, seriously check out Subarus, and then give Joel a call at Casey. 5 Stars! More

My two new guys!! The service from beginning to end was just outstanding. Joel and Scott really worked with me by getting me the truck that i wanted. They explained ev The service from beginning to end was just outstanding. Joel and Scott really worked with me by getting me the truck that i wanted. They explained everything to me when i told them i didn't really understand some parts of my contract. Both were gentlemen during the process and treated me and my family as if we where one of their own. I can not thank you two and the whole team at Casey enough for the service that you all provided. Joel and Scott were very knowledgeable about any question that i had asked them. Thanks again for making be feel 1000% comfortable with purchasing my new car. More

Best experience ever buying a new car I have purchased several new cars in my lifetime but my experience at Casey and working with Clayton Moats was by far the easiest and most rewarding ! I have purchased several new cars in my lifetime but my experience at Casey and working with Clayton Moats was by far the easiest and most rewarding ! Clayton Moats listened to what I wanted and understood that we did not want the normal tactics that "other "dealerships normally put you through when trying to make the sale. We had gone to another dealer before going to Casey and I was able to tell Clayton what I wanted and how much I wanted to spend within 30 minutes I had what I wanted and saved a little more than I had intended . It was a great experience from beginning to end. Thanks so much Clayton Moats and Casey I love my new Crosstrek !!! More