I came in for service on my 2011 RAM and the service dept. was great as usual, but Chelsi came out and introduced herself to me as I was looking at a new truck. She was able to answer every question I had and not once did I feel pressured or like I was wasting her time. By the end of my talk with Chelsi I was able to take a new truck for a ride and was curious to see what kind of deal I could get. Chelsi was able to lower my monthly payments by putting me into a new truck. A couple days after I bought the truck Chelsi gave me a call to check in and see how I was with the new truck and if I had any other questions. The process was so easy and stress free that I have to give 5 stars. I have bought many vehicles in my life and working with Chelsi and Castilone was by far the best experience i have ever had. They have a customer for life with me!