Castilone Chrysler Dodge Jeep

Chelsi is the BEST!!! Chelsi went out her way to find me a good deal. The entire staff is pretty good, too. Would go back.Have told friends about the dealership. Chelsi went out her way to find me a good deal. The entire staff is pretty good, too. Would go back.Have told friends about the dealership. More

Very good service and good pricing. Would go again for next car. Recieved my car in a timely manner. Very friendly staff members also very knowledgeable. and good pricing. Would go again for next car. Recieved my car in a timely manner. Very friendly staff members also very knowledgeable. More

Great Customer Service The entire staff was helpful during my time at the dealership. No pressure, no hassle, just nice people working to help me find a great deal on a grea The entire staff was helpful during my time at the dealership. No pressure, no hassle, just nice people working to help me find a great deal on a great vehicle. More

Unscrupulous dealer, buyer beware! Purchased a new Jeep in late 2018. Long story short there were lots of financial shenanigans that went on during financing. I called them on it, reneg Purchased a new Jeep in late 2018. Long story short there were lots of financial shenanigans that went on during financing. I called them on it, renegotiated, and saved $12,355.00 in the process. That's how bad they were sticking it to me. They appealed to me to remove my reviews, and I did. Fast forward several months and I've come to realize, these guys have really screwed me long term on service. I simply can not have my vehicle serviced there, because I can not trust them anymore. This leaves me with the inconvenience of driving further for service. While #Jeep makes a quality product, It's doubtful I'll buy another because their dealer network is smaller than Chevy/Ford through which I can get service in most any town. The owner of this place is of particularly low character, as well as his sales manager Mike Payne. If I were to do it all over again, we'd buy our new vehicle elsewhere. 2019 is projected to be poor for auto sales, so find a dealer worth trusting before you spend. Make them earn your business. Avoid the shysters and con artists. More

What an experience I want to start by thanking the entire staff at Castilone for making the buying an experience easy and enjoyable. Most of all I want to thank Chelsi f I want to start by thanking the entire staff at Castilone for making the buying an experience easy and enjoyable. Most of all I want to thank Chelsi for her time and patience why I found the right vehicle for me and my family. If you need a vehicle go she Chelsi. Thanks castilone for all your help!!!! More

Great Experience! A clear, concise experience. Every one was very friendly and upfront. No haggling or pushy salespeople. Working with Tracy Hainsworth was great. I loo A clear, concise experience. Every one was very friendly and upfront. No haggling or pushy salespeople. Working with Tracy Hainsworth was great. I look forward to buying another car from them again. More

2018 Jeep Wrangler Nice dealership very clean showroom. Tracy Hainsworth was a great car specialist to work with. Very knowledgeable on all the gadgets in my new Jeep Wr Nice dealership very clean showroom. Tracy Hainsworth was a great car specialist to work with. Very knowledgeable on all the gadgets in my new Jeep Wrangler. Would differently recommend anyone looking for a new Chrysler / Jeep to stop in and check them out. More

Pleasant This was a pleasant experience for me, from the start, to taking delivery of a new vehicle. I will definitely be back in the future. Salesperson S This was a pleasant experience for me, from the start, to taking delivery of a new vehicle. I will definitely be back in the future. Salesperson Shannon was very easy to deal with. More

Jeep Compass My salesman Tracy was patient, kind, knowledgeable and very thorough while educating me about my new vehicle. Everyone in the dealership was super fri My salesman Tracy was patient, kind, knowledgeable and very thorough while educating me about my new vehicle. Everyone in the dealership was super friendly and helpful. I drove off the lot feeling confident that I got a good deal and was more than pleased from beginning to end. More

2nd jeep we bought here 2nd Grand Cherokee we ordered/bought here. we live in Colden, NY so did the deal over the phone both times. no surprises on delivery. very easy to do 2nd Grand Cherokee we ordered/bought here. we live in Colden, NY so did the deal over the phone both times. no surprises on delivery. very easy to do business with & no pressure tactics to buy something you don't want. . good people!!! More