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Castle Buick GMC of North Riverside
North Riverside, IL
804 Reviews
Welcome to Castle Buick GMC of North Riverside, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you.
Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from North Riverside, Berwyn, Cicero, Oak Park, and Brookfield by delivering a seamless and enjoyable car-buying experience.
At Castle Buick GMC of North Riverside, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
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Showing 804 reviews
January 21, 2019
Thank you Brandon Loved the dealership and Brandon was great I was in and out with no problem and got the car I wanted. Thank you all for all the help Loved the dealership and Brandon was great I was in and out with no problem and got the car I wanted. Thank you all for all the help More
by REGINERANDALL
Verified Customer
January 21, 2019
Cordial, helpful and diligent sales staff. The sales staff, Ernie Bell in particular, was attentive, persistent without being too aggressive or annoying and, ultimately, successful in getting u The sales staff, Ernie Bell in particular, was attentive, persistent without being too aggressive or annoying and, ultimately, successful in getting us the 2017 GMC Acadia Denali that we were looking for. More
by jpdowd
January 19, 2019
Horrible besides Paul. He’s the only reason I gave 1 star No words can explain my experience. I should have listened to people when they said don’t go to Castle the first time after their experiences No words can explain my experience. I should have listened to people when they said don’t go to Castle the first time after their experiences More
by greeneyes1001
January 17, 2019
Excellent salesmanship The salesman was very knowledgeable about the vehicle and very helpful all the way through. Rudy was also helpful at the end of the process I want mo The salesman was very knowledgeable about the vehicle and very helpful all the way through. Rudy was also helpful at the end of the process I want more individual I can't think of his name the overall my experience was very delightful More
by masters1880
Employees Worked With
Corey Owens, Lou Mathews
January 16, 2019
Very nice Sales person I had a very good experience and I was very pleased with the purchase and Paul the sales person he was a very good person to deal with I recommend you I had a very good experience and I was very pleased with the purchase and Paul the sales person he was a very good person to deal with I recommend you to go see him thanks Paul More
by JOYBABYYOU
Employees Worked With
Joe Genna, Paul Beckett
January 16, 2019
Amazing! Great customer service. Vey nice location. Location has a kids room. Sales person was very knowledgeable and had excellent customer service. The entir Great customer service. Vey nice location. Location has a kids room. Sales person was very knowledgeable and had excellent customer service. The entire team was very friendly. More
by KRAMIREZ_89
January 15, 2019
Warranty work I needed some warranty work on my 2018 Buick Regal GS. I was given a loner car which I had for a week. Castle was waiting for parts. My car was repair I needed some warranty work on my 2018 Buick Regal GS. I was given a loner car which I had for a week. Castle was waiting for parts. My car was repaired and returned. I also had the oil changed, wiper blades changed and tires rotated. All under warranty. Nice people and good job. More
by jborowiak
January 14, 2019
Better than before Better Service than before Great Service this time tires got rotated and reset button was done and tires had air all the way around very good. Better Service than before Great Service this time tires got rotated and reset button was done and tires had air all the way around very good. More
by bishop9182002
January 14, 2019
I love it e I love everything no complaints about nothing I had my coffee my phone and the wait feels less than I thought I like the they have popcorn very yummy I love everything no complaints about nothing I had my coffee my phone and the wait feels less than I thought I like the they have popcorn very yummy More
by Leticialagunas@yahoo.com
Employees Worked With
I forgot his name , Steven Uginchus
January 12, 2019
Great customer service Paul worked with us to secure an affordable deal, with my not so perfect credit. He helped us secure a god finance deal. Thanks Pual! Paul worked with us to secure an affordable deal, with my not so perfect credit. He helped us secure a god finance deal. Thanks Pual! More
by ASIA42488
Employees Worked With
Joe Genna, Paul Beckett
