Castle Chevrolet GMC McHenry

Bart was very friendly and helpful. It was a quick and easy process. We got a great deal on the car. We would highly recommend! easy process. We got a great deal on the car. We would highly recommend! More

Victor Ramos my salesman is top notch! He was definitely made my experience with Gary Lang a favorable and actually synced my decision to buy! made my experience with Gary Lang a favorable and actually synced my decision to buy! More

Had an awesome experience, everyone that had help me with my new purchase of my new 2020 Chevy Trax was awesome. I highly recommends Gary Lang . Thank you! my new purchase of my new 2020 Chevy Trax was awesome. I highly recommends Gary Lang . Thank you! More

Gary Lang has always been helpful in finding a car thats right for me! Jeff Vicari and Andrew the manager helped get affordable payments in a new 2021 Trailblazer! right for me! Jeff Vicari and Andrew the manager helped get affordable payments in a new 2021 Trailblazer! More

Disappointed doesn't even begin to describe my experience. Learn how to treat people better. Making people wait around for several hours because someone isn't available is a bush league tactic. Sh experience. Learn how to treat people better. Making people wait around for several hours because someone isn't available is a bush league tactic. Shame on all of you. More

Ed chambers who sold me my car was very helpful and made what is a stressful time for many people very easy. He worked within my budget to give me the exact car I was looking for what is a stressful time for many people very easy. He worked within my budget to give me the exact car I was looking for More

I would rather get stabbed in the eye with a hot poker. Then ever buy a car or have service work done here. After waiting for 3 hours for them to finish my paperwork while try to entertain 2 young kids. On Then ever buy a car or have service work done here. After waiting for 3 hours for them to finish my paperwork while try to entertain 2 young kids. Only to find that they failed to ask me for the proper paperwork for my trade in. After i ask multiple times for Two weeks. With no response. Finally after week 3 they called and said they needed more paperwork. So having to return family in tow only to find out noone in the building had any clue why they asked me to come in. So after another hour of standing alone in there showroom. Without telling me why. I had to express my frustration loudly to them in order to get them to do anything to try to help me. Then repeatedly ignore me when I brought up some concerns with the car I had just bought. Like how they could sell a car with no front license plate bracket in a state where it is required by law. Or how they advertise the car with remote start. Without having a key fob to operate it. And refuse to provide it. They will lie and cheat you and everyone that walks through that front door More

Best experience I have ever had at a dealership Ricardo (sales) Nick (finance) and Jeff (service) were all amazing, friendly and beyond helpful. Thank you (sales) Nick (finance) and Jeff (service) were all amazing, friendly and beyond helpful. Thank you More

Overall good experience when buying a new car Joe didn't seem too interested in my process at first. I asked to compare used models to new ones and he drove me around and just pointed out used one Joe didn't seem too interested in my process at first. I asked to compare used models to new ones and he drove me around and just pointed out used ones and didn't know the year or miles on them when I asked and seemed frustrated when I'd ask him to check. I was hesitant to continue with him until we got back and sat at the office to discuss what I'm looking for. I think I was interrupting his lunch hour. Rick was very nice and personable and made me feel at ease with my decision to continue with them. I had a woman help me in finances and she was very nice and helpful, however I forgot her name. More

Ed was very helpful and patient. I had my seven year old daughter with me and he helped entertain her! I got a car I absolutely love with payments we can afford! daughter with me and he helped entertain her! I got a car I absolutely love with payments we can afford! More