376 Reviews of Castle Autoplex McHenry - Service Center
Service Center Technician were very courteous Greg Schrecengost was very courteous. He called me to give me an update on my car and the estimated completion time. He informed of what the issue w Greg Schrecengost was very courteous. He called me to give me an update on my car and the estimated completion time. He informed of what the issue was and how it would be fixed. I felt satisfied that my car was being well taken care of. I'm happy that I purchased my car at Gary Lang. More
Excellent Service I brought my car info 30,000 mile service, Arron was helpful in answering my questions. He even helped me setup my phone, something I have had trouble I brought my car info 30,000 mile service, Arron was helpful in answering my questions. He even helped me setup my phone, something I have had trouble with for over 6 months! More
New whipper Our visit was to just get a new windshield whipper, it was handled very fast and efficiently. Very pleased with the minor experience. No complaints. Our visit was to just get a new windshield whipper, it was handled very fast and efficiently. Very pleased with the minor experience. No complaints. More
Service representative Greg Schrecengost I took my new car in twice for minor repairs/issues. Each time Greg took care of it & me very quickly and professionally.l highly recommend Greg Schre I took my new car in twice for minor repairs/issues. Each time Greg took care of it & me very quickly and professionally.l highly recommend Greg Schrecengost as a service rep and Gary Lang Auto Group as a place to receive good car care. I have been a customer of Gary Lang for over 30 years and would never consider going anywhere else. More
As usual, great service! I have NEVER had a poor service visit at Gary Lang Auto. From J.R., the director, to Brian Housworth and Dale Cado. Quick, correct and pleasantly pri I have NEVER had a poor service visit at Gary Lang Auto. From J.R., the director, to Brian Housworth and Dale Cado. Quick, correct and pleasantly priced...that says it all!! Bob Damon More
Excellent Service At Subaru of Gary Lang you can count on Aaron Grassel to help you with all your service needs. If you own a Subaru I suggest taking it to Aaron Grass At Subaru of Gary Lang you can count on Aaron Grassel to help you with all your service needs. If you own a Subaru I suggest taking it to Aaron Grassel at Gary Lang. More
Vehicle Service I took my vehicle to Gary Lang for Service. Brian Housworth took care of me and got all issues I was having taken care of promptly. They took care of I took my vehicle to Gary Lang for Service. Brian Housworth took care of me and got all issues I was having taken care of promptly. They took care of my re-call issues, as well as general service that I needed, new tires, brakes, transmission service and all wheel alignment. Brian directed me to use the Bridgestone Tires on my Traverse, and though I was skeptical on them as I always had Michelin or Good Years, it was a good choice. What a difference in the ride of my Traverse. Thanks again., More
Satisfied. Quick, comfortable waiting area with coffee & water & WIFI. I was informed of upcoming needed maintenance. Car delivered washed. Email follow ups on Quick, comfortable waiting area with coffee & water & WIFI. I was informed of upcoming needed maintenance. Car delivered washed. Email follow ups on satisfaction level. They seem genuinely interested in their customers. More
Routine maintenance Needed an oil change and some other routine maintenance.Chris was able to get me in right away, Quick, efficient, quality service. Really appreciate i Needed an oil change and some other routine maintenance.Chris was able to get me in right away, Quick, efficient, quality service. Really appreciate it, Chris Scholer! More
Gary Lang Service I am a long time Subaru owner. I have had 7. 5 are from Gary Lang. The service there is always top-notch. Additionally, this last visit was I am a long time Subaru owner. I have had 7. 5 are from Gary Lang. The service there is always top-notch. Additionally, this last visit was assisted by an employee named : Mallory Wlasiuk. I was really impressed with her drive to help and keep me informed. Her performance, customer relations, combined with the work that was done on my car, was excellent. More