Castle Chrysler Dodge Jeep RAM of Naperville

Honest. Fair. Transparent pricing. Easy process. Will be back when it’s time. Thank you. Fair. Transparent pricing. Easy process. Will be back when it’s time. Thank you. More

Outstanding service! John did an amazing job of finding the car I wanted without any pressure. Trae did an awesome job explaining the paperwork and making it hassle free! John did an amazing job of finding the car I wanted without any pressure. Trae did an awesome job explaining the paperwork and making it hassle free! More

Beto Mendoza and Andrew Ryder were consummate professionals. The duo made me feel like I was getting the best deal possible. Andrew and Beto were very personable and patient with my wife and I an professionals. The duo made me feel like I was getting the best deal possible. Andrew and Beto were very personable and patient with my wife and I and were able to answer every question we had. This is my largest vehicle purchase to date and I left feeling like the investment was worth it. I will seek them out for my next purchase and see just how far they will let me go before they reel me back in LOL! Semper Fi Steven C. and Katrina C. More

The car is beautiful. The deal great. Paper work was messed up. Wrong phone numbers ,wrong e mail addresses. Didn't discover that till we got home. Dave also gets 5 stars The deal great. Paper work was messed up. Wrong phone numbers ,wrong e mail addresses. Didn't discover that till we got home. Dave also gets 5 stars More

Great selection. CJ was quite personable and efficient. We were pleased that there was a test track. CJ was quite personable and efficient. We were pleased that there was a test track. More

In September 2024, I purchased a 2021 Jeep Renegade from Castle. I had the car towed in for repair in December because it would not start. They claimed it needed a new battery and insurance would not pay fo Castle. I had the car towed in for repair in December because it would not start. They claimed it needed a new battery and insurance would not pay for it. After a month, I am having the same problem. The car will not start. I advise using caution before buying a used car from this vendor. More

I had a very pleasant buying experience! Castle CJDR was a pleasure to do business with! Leslie was a great sales lady and really knew her products. John in finance was awesome as well, very Castle CJDR was a pleasure to do business with! Leslie was a great sales lady and really knew her products. John in finance was awesome as well, very quick and easy buying process! More

Amazing customer service and great staff. I had a great experience and highly recommend this dealer I had a great experience and highly recommend this dealer More

Cayla was very helpful and informed me how long it will take for the car to be serviced. I needed an oil change and tire rotation. take for the car to be serviced. I needed an oil change and tire rotation. More

What a xxxxing xxxx Hole I made a service appointment for an oil change and an oil change only. The place was completely empty at 2pm on a Friday. I arrived at 1:45pm. There were no service advisors to h for an oil change and an oil change only. The place was completely empty at 2pm on a Friday. I arrived at 1:45pm. There were no service advisors to help for 5-10 mins. Then a woman came and took my keys and said she would try and find someone and for me to take a seat and wait. 15 mins later or so a gentlemen came to go over what was gonna be done to my vehicle and sign my estimate. The single oil change only took an ABSOLUTELY CRAZY 2 Hours. No one else was waiting. The place was a ghost town Are you xxxxing kidding me? If I were to use this dealerships “Quick Lane” Oil Change how long would it have been? 3 Hours? 4 Hours? Im amazed at the incompetent nature of this place. My car just hit 100,000 miles and I sure as xxxx will not be buying my next car from these mental midgets. Go anywhere else. Please god go anywhere else….. More