Andrew Ryder

Update: It has now been 96 days since I purchased this truck, and I still do not have my registration. My bank has also not received the title. Every excuse I’ve been given points the finger at the title truck, and I still do not have my registration. My bank has also not received the title. Every excuse I’ve been given points the finger at the title company, but after more than three months, that explanation is no longer acceptable. I have purchased multiple vehicles over the years and have never dealt with a dealership this disorganized or unresponsive. I have left at least four messages for the General Manager and have not received a single return call. That level of customer service is completely unacceptable. At this point, it appears that nobody at this dealership is willing to take ownership of the problem or provide honest communication. The lack of follow-through, the constant excuses, and the complete absence of management involvement reflect very poorly on this operation. More

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Beto Mendoza and Andrew Ryder were consummate professionals. The duo made me feel like I was getting the best deal possible. Andrew and Beto were very personable and patient with my wife and I an professionals. The duo made me feel like I was getting the best deal possible. Andrew and Beto were very personable and patient with my wife and I and were able to answer every question we had. This is my largest vehicle purchase to date and I left feeling like the investment was worth it. I will seek them out for my next purchase and see just how far they will let me go before they reel me back in LOL! Semper Fi Steven C. and Katrina C. More

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Veo was a great help with purchasing our new vehicle and we felt no pressure to buy. His manager Andrew helped as well to get us to where we wanted to be. Trae in finance got our paperwork ready and clear o we felt no pressure to buy. His manager Andrew helped as well to get us to where we wanted to be. Trae in finance got our paperwork ready and clear on everything, getting us out in minutes and into our new car. More

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Excellent service friendly atmosphere great deals wonderful location snacks are good hours of service great. Can wash does a great job for free nice place .. wonderful location snacks are good hours of service great. Can wash does a great job for free nice place .. More

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Great people with good customer service. I appreciate it. Did exactly what I needed to do I appreciate it. Did exactly what I needed to do More

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Everyone at Castle was friendly. They went out of their way to work with me on my schedule. I ended up with the car I wanted at a fair price. They went out of their way to work with me on my schedule. I ended up with the car I wanted at a fair price. More

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Both Andrew and Joe were wonderful, helped me through this purchases. Couldn't have been any smoother process than they made it. Thank you so much! this purchases. Couldn't have been any smoother process than they made it. Thank you so much! More

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Andrew Ryder was a pleasure to work with, understood our situation and followed through with options to make our purchase work with no amout of hassle. Everyone was kind and helpful. We drove 1 1/2 hours t situation and followed through with options to make our purchase work with no amout of hassle. Everyone was kind and helpful. We drove 1 1/2 hours to get to the dealership for the car we saw online. The 2017 Toyota Avalon Hybrid was in great condition with low milage. We have bought all our other Toyota vehicles from Pauly Toyota in Crystal Lake and have a great relationship with the dealership. Unfortunatley, they did not have any Avalons to replace ours that was totaled in a car accident. So the pleasent experience we had at Castle of Naperville was greatly appreciated. I would highly recommend your dealership! More

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Service excellent, purchase excellent, they did a terrific job meeting and exceeding expectations. I would definitely purchase another Jeep from them. terrific job meeting and exceeding expectations. I would definitely purchase another Jeep from them. More

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