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Castle Chrysler Dodge Jeep RAM of Naperville
Naperville, IL
1,593 Reviews
Welcome to Castle Chrysler Dodge Jeep Ram of Naperville, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you.
Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Naperville, Aurora, Bolingbrook, Wheaton, and Lisle by delivering a seamless and enjoyable car-buying experience.
At Castle Chrysler Dodge Jeep Ram of Naperville, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,593 reviews
May 02, 2023
I recently changed dealers since the dealer I have been with for nearly 20 years sold his business. I decided to try Castle. I wasn't disappointed. Everyone there is fast and friendly and you are a pers with for nearly 20 years sold his business. I decided to try Castle. I wasn't disappointed. Everyone there is fast and friendly and you are a person not an object. So far I've found their prices to be reasonable as well. I am all about the kind of service I get. I always feel if they aren't friendly to me, they won't be friendly to my car either. I will definitely continue going there for my car needs. More
by debbylin
Employees Worked With
Service -- Mike and Mario
April 27, 2023
Service excellent, purchase excellent, they did a terrific job meeting and exceeding expectations. I would definitely purchase another Jeep from them. terrific job meeting and exceeding expectations. I would definitely purchase another Jeep from them. More
by Muscolino2
April 24, 2023
Excellent service department. Brought vehicle in without appointment they service was completely in one hour. Very friendly customer service. Thank you Mario will definitely come Brought vehicle in without appointment they service was completely in one hour. Very friendly customer service. Thank you Mario will definitely come back. More
by Caliendo.anthony
Employees Worked With
Mario in service department was 5 stars outstanding
April 21, 2023
From phone appointment to the dealership visit- really impressed. Do not make cuts on this dept ever... makes ALL THE DIFFERENCE. ALl personnel was aware, active, and enaging. Very clean as well- I a impressed. Do not make cuts on this dept ever... makes ALL THE DIFFERENCE. ALl personnel was aware, active, and enaging. Very clean as well- I am appreciative and I DO NOT write reviews ever. This deserved a cpl minutes. More
by meghanr
Employees Worked With
Young blonde girl- point conatct at arrival for oil change
April 19, 2023
Vehicle due for oil change. Rep. recommended cleaning fuel jets at 30,000 miles. All done well + very nice wash of vehicle and tires. Rep. recommended cleaning fuel jets at 30,000 miles. All done well + very nice wash of vehicle and tires. More
by coach1929
Employees Worked With
Michael Madison
April 15, 2023
Castle Chrysler Dodge Jeep RAM of Naperville has always been responsive to the service needs for our 2011 Jeep Grand Cherokee Overland, which we purchased from the Naperville dealership, in October 2010. been responsive to the service needs for our 2011 Jeep Grand Cherokee Overland, which we purchased from the Naperville dealership, in October 2010. The responsiveness and complete brake changeout work performed, April 14,2023, was excellent. Many thanks to Nick, and the entire Service crew for their fine efforts. More
by fred.orchard
Employees Worked With
Nick (Service Dept) *****
