Castle Chrysler Dodge Jeep RAM of Naperville

Excellent Service from Sales & Leasing Reps (Tom McDonald & Ski), excellent follow up and not pushy. Very knowledgeable and trustworthy, tells it like it is. The ser from Sales & Leasing Reps (Tom McDonald & Ski), excellent follow up and not pushy. Very knowledgeable and trustworthy, tells it like it is. The service and pricing was excellent. Bought a Jeep, after 3 year lease I will come back to this dealership and deal with these two gentleman. More

Great Exiperence "Ski" was friendly and knowledgable. Excellent Salesman. He took me though the appraisel of my trade in and test drive, and helped me with my financin "Ski" was friendly and knowledgable. Excellent Salesman. He took me though the appraisel of my trade in and test drive, and helped me with my financing. More

Unconventional Solution After I had a melted blower motor resistor replaced on my 2003 Jeep Grand Cherokee, I found the blower motor was not pushing enough air to cool the ca After I had a melted blower motor resistor replaced on my 2003 Jeep Grand Cherokee, I found the blower motor was not pushing enough air to cool the cabin. I discovered on the Jeep forums that the blower motors have had a long history of failing and that there was an abundance of evidence that in many cases the instructions accompanying the replacement blower resistor have been in error, resulting in the blower being wired backwards. This causes the blower motor to run in reverse. Service Advisor Roland Burke patiently listened to my spiel with an open mind and put his technician to work. This tack solved my blower problem. I am a very happy camper. More

Great Dealer, Great Experience! Ski was the best! We were in and out of the dealer in less time than expected, hour and half start to finish, including test drive! The most honest sa Ski was the best! We were in and out of the dealer in less time than expected, hour and half start to finish, including test drive! The most honest salesman I have ever dealt with! Took time to explain everything and was very knowledgable. More

Great experience I bought a Jeep Cherokee Trailhawk and had a great experience. To McDonald was very knowledgeable and did a great job with the sale. Would buy from th I bought a Jeep Cherokee Trailhawk and had a great experience. To McDonald was very knowledgeable and did a great job with the sale. Would buy from them again. More

Everything was excellent ! Ski helped me in every way possible . he answered all my questions and he took the time to explain everything in detail . he made me feel like a value Ski helped me in every way possible . he answered all my questions and he took the time to explain everything in detail . he made me feel like a valued person More

Great Follow Up Service I purchased a 2015 Jeep Wrangler Willys three days ago. To this point, the service has been outstanding. I would also recommend a salesman by the name I purchased a 2015 Jeep Wrangler Willys three days ago. To this point, the service has been outstanding. I would also recommend a salesman by the name of Reid Levin. I have followed up with him many times with several questions, and to this point (again), his response time has been great. In comparison, I did visit the Chrysler Jeep dealership in Glenview and the Naperville location had better customer service and knowledge of their vehicles. More

Ski made the experience a good one. I had an enjoyable experience at this dealership once Ski approached and helped me. He was great - patient, knowledgeable, friendly. I really apprecia I had an enjoyable experience at this dealership once Ski approached and helped me. He was great - patient, knowledgeable, friendly. I really appreciated the time he spent with me as I explored options, and when I came back to purchase. More

How do i select 0 Stars? Not once have I ever had a good experience at this dealer after buying my car. 1. they continually bug me with sales/service calls. 2. They advertise Not once have I ever had a good experience at this dealer after buying my car. 1. they continually bug me with sales/service calls. 2. They advertise "EXPRESS" lane service which is the biggest load of crap I've ever seen. My last 2 oil changes have collectively taken almost 4 hours........!!!!!!! What about that is Express? Go to Jiffy Lube you will be in and out in 20 min. More

Naperville Dodge/Jeep/Ram Used Cars Excellent experience purchasing a used car. Sam LaMargo was easy to work with. Dan in finance made things easy. Only highest quality used cars on the Excellent experience purchasing a used car. Sam LaMargo was easy to work with. Dan in finance made things easy. Only highest quality used cars on the lot. More