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Castle Mazda Downers Grove

Downers Grove, IL

3.8
102 Reviews
Welcome to Castle Mazda of Downers Grove, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our great reviews and top-notch level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Downers Grove, Naperville, Oak Brook, Bolingbrook, and Lombard by delivering a seamless and enjoyable car-buying experience. At Castle Mazda of Downers Grove, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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1850 Ogden Ave

Downers Grove, IL

60515

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Showing 102 reviews

May 21, 2025

I came in to purchase a Mazda it was fast and employees were very helpful. I have other family members that purchased a Mazda as well. More

by Purpleszpara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nolan Hoback
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

Run don't walk away from this shady service department. I took my car there for a recall notice and after making an appointment for this specific reason, they neglected to order the necessary $5.00 part. T More

by pantilts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael McWilliams
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025

Stopped in last week after consulting with several other Mazda dealers across IL online hoping to test drive a few vehicles in order to make a final decision - with zero plans to purchase from Castle Mazda. More

by Brandonkatie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nolan Hoback
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Heinecke
April 24, 2025

Very thorough to explain car features. Salesperson was personable . Car onsite for delivery and prepped when stated More

by Jahk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shirley Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

We had a great experience at Castle Mazda Downers Grove! Found our future family car online and sent an email to test drive the vehicle the same day. We were in love and immediately put down a deposit and c More

by lherna286
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charles Paro
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2025

Great experience Asfiya, went over and above the call. Sales manager, Anthony came through too! More

by Rjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Civito
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2025

Beware of this dealer. Very deceptive practices. They added a tire and wheel warranty to my sale without even discussing it with me. When I saw the fee and contacted More

by Jim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Mizwicki
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Alton, Alexis Barraza
January 21, 2025

We began our car shopping here with a wonderful gentleman named Tav, great, low pressure, with a friendly demeanor salesman. After looking at a few cars we left, not feeling pressured to buy, and returned a More

by DBp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Mizwicki
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tavarus Smith
January 21, 2025

Lovely, kind, patient sales staff with a finance manager that is the bad apple that ruined all else. Arrogant, demeaning, ignorant and too old to manage the position any longer. More

by DBp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Mizwicki
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tavarus Smith
November 08, 2024

Professional and courteous through the whole process. Very helpful when ordering tires, very nice waiting area More

by Figillini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Helen Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McWilliams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Cruz
1
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