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Castle Mazda Downers Grove

Downers Grove, IL

3.8
102 Reviews
Welcome to Castle Mazda of Downers Grove, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our great reviews and top-notch level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Downers Grove, Naperville, Oak Brook, Bolingbrook, and Lombard by delivering a seamless and enjoyable car-buying experience. At Castle Mazda of Downers Grove, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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1850 Ogden Ave

Downers Grove, IL

60515

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Showing 102 reviews

November 10, 2021

Had an overall great experience with our online purchase at Pugi. We were about to give-up our vehicle search, as we had wasted so much time at other Mazda dealerships closer to our home. Many dealers w More

by sdownie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Sanchez
Nov 10, 2021 -

Castle Mazda Downers Grove responded

Thank you for the AWESOME review! We are thrilled to hear that you had a wonderful experience here at Pugi. We will be sure to pass along the kind words to Jesse & our departments!! Thank you again for your business and don't forget to tell your friends and family about Pugi in Downers Grove

May 03, 2021

The best car buying experience i ever had. Bought a new 2021 Mazda 6 hassle free. Pugi Mazda beat my previous best offer and made me feel like family. See Anthony at Pugi Mazda for your next car, you will More

by rickl1776
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
March 13, 2020

Excellent!! Kudos to all the folks! I recently purchased my very first Mazda,, and I am loving it!! The whole buying process was pretty painless from start to finish.. CJ worked with More

by MBM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ Paro, Randy Baudek, Chris Jones, Bill Richey
March 10, 2020

Outstanding, Professional, Friendly and Honest...No GAMES! Alex Barraza and Bill Richey are exceptional!! My husband and I recently leased a vehicle from Pugi Mazda. We just experienced possibly the very best More

by Jim and Vikki V.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Barraza, Bill Richey, Katie (financing)
December 31, 2019

Went to Four Dealers in One Day, Pugi Stood Out I was in the market for a used Mazda 3. After doing a few days of research, I made a list of cars I wanted to go see, and planned a day with my dad to More

by jbrame713
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ, Katy
November 27, 2019

Congratulations on the bare minimum On a scale from zero to ten, with zero being "they could care less about my business" and ten being that "I am priority number one," I felt that I was More

by MisterAverage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
management and scheduling
September 13, 2018

Service Department I went to Pugi Mazda today for service basic oil and filter change, tire rotation and diagnostic check of engine. Worked with service advisor Joel. Ex More

by Zoom Zoom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel and technician was Luke
January 02, 2018

Love my car, can do without the sales/service team. Here is the listing of complaints I have with my buying experience with Pugi. To start, it took them 4.5 hours, to complete the full transancation. More

by Joe Mack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cody Bakr, Joseph Riddle
July 25, 2017

Super great experience with sales people!! I can't say enough about sales person Mathew Goldstein, friendly, knowledgeable, to-the-point, willing to go the extra mile. I came in to see a spec More

by James Scholtz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Goldstein
July 25, 2017

Great experience buying a car I went to Pugi Hyundai to get an oil change and found myself on the Mazda showroom floor while waiting. I had absolutely no intention of buying a car More

by srice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick Barraza