Castle Mazda Downers Grove - Service Center

I went there twice for oil change. The price after discount is very good. What I like it that they wash your car after the service is done. Even though it is not thorough wash, it is good enough since discount is very good. What I like it that they wash your car after the service is done. Even though it is not thorough wash, it is good enough since none of other dealers have done that for my car before. I will definitely go there again. More

BEEN DEALING WITH PUGI SINCE 1991 WHEN THEY WERE DOWNERS GROVE IMPORTS. WE HAVE 4 MAZDAS IN THE FAMILY NOW AND WOULD NOT GO ANYWHERE ELSE! CHUCK HAS TAKEN CARE OF ME FOR A WHILE AND MIKE MIZWICKI IS GREAT A GROVE IMPORTS. WE HAVE 4 MAZDAS IN THE FAMILY NOW AND WOULD NOT GO ANYWHERE ELSE! CHUCK HAS TAKEN CARE OF ME FOR A WHILE AND MIKE MIZWICKI IS GREAT ALSO. ALL OF OUR SERVICE IS DONE THERE AND NEVER HAVE A PROBLEM GETTINF AN APPOINTMENT OR SHOWING UP WITHOUT ONE. More

Service has been very good for my car. Satisfied with the staff. Acceptable replacement of worn parts and information about potential problems pointed out when checking out at payment window. the staff. Acceptable replacement of worn parts and information about potential problems pointed out when checking out at payment window. More

I like taking my car to Pugi Mazda for service, they are friendly, they get the work done quickly so I am not there all afternoon, and I like the style of the building. I like up in Des Plaines, it is wor friendly, they get the work done quickly so I am not there all afternoon, and I like the style of the building. I like up in Des Plaines, it is worth the drive because I have had a better experience with Pugi Mazda than the Mazda Dealerships closer to me. More

The guy in the service department was very disrespectful and rude. Even though I am only 17, I know when I am being disrespected and as a customer you should never be. I have taken my 2009 Mazda6 to the sh and rude. Even though I am only 17, I know when I am being disrespected and as a customer you should never be. I have taken my 2009 Mazda6 to the shop 5 times in the last 3 months. If your looking for a dealership with good service.. DONT GO HERE. More

I went in for an oil change and tire rotation and paid a reasonable amount for both. We bought our Mazda3 in Naperville and now live in Cook county. Mazda of Countryside is closer to us, but we won't go t reasonable amount for both. We bought our Mazda3 in Naperville and now live in Cook county. Mazda of Countryside is closer to us, but we won't go there anymore since the place is full of jerks. Pugi Mazda is about 8 miles further, but it is worth it...Paul the service writer was professional, the technicians did not leave any of their gunk in the car, and the post-service wash was done very well. The waiting area is modern and clean, and there was free coffee and a juke box for waiting customers to use. The sales people were annoying when we walked about the showroom, but they did not ruin the visit. Overall, we will continue servicing our Mazda3 at Pugi Mazda. More