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Castle Rock Chevrolet GMC

Castle Rock, CO

4.4
609 Reviews
Have All Your Automotive Needs Met at Castle Rock Chevrolet Buick GMC Whether you're looking for a Chevrolet Trailblazer, Traverse, Equinox, Buick Encore or GMC Acadia, reliable auto service, or affordable financing near Castle Rock, you will discover everything that you need at Castle Rock Chevrolet Buick GMC. We are proud to serve Castle Pines, Lone Tree, Parker, Highlands Ranch, Centennial, and Denver by not only carrying popular Chevrolet, Buick and GMC models but by exceeding your expectations and forging connections with our customers. Explore what our dealership has to offer and discover how easy it can be to have your driving needs met.
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1506 S Wilcox St

Castle Rock, CO

80104

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Showing 609 reviews

December 02, 2025

Hunter and Matt are awesome to deal with and was no pressure just great service More

by gunner101452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Oyola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Keyser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke King
December 02, 2025

I scheduled an appointment. I would expect an oil change appointment to be treated as an actual time to drop the car off and get it immediately worked on. It feels like appointm More

by lwallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't Remember
December 02, 2025

A Lack of communication wirh service management. No compensation for truck rental was offered while my transmission was being rebuilt. Did not tell the truth about transmission not being a Allison t More

by drhelmickwinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not not know
Dec 29, 2025 -

Castle Rock Chevrolet GMC responded

Thank you for your feedback about your experience. We do apologize for your experience with our Service Department. Your feedback has been shared with the General Manager and Service Director so we can improve our customer experience moving forward.

November 26, 2025

Ed in the service department treated me with kindness and respect the minute I walked in for 4 new tires on my truck. Ed recommended an alignment because one has never been done, I was in and out within 2 ho More

by AWILLIAMS432
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyi Ambrose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke King, Tyler Brown, Anthony Banno
November 22, 2025

Thanks for all the work and effort to help make our deal possible. We will be back to by another one soon More

by douglagrande
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aliza A Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke King, Tyler Brown
November 21, 2025

My most recent service visit with Mike was on time, professional and perceived to be knowledgeable, despite the previous service handled by Dominic. Regardless the last service call was saved by Chris More

by DRMCENTIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sales or sales management was involved.
November 17, 2025

Cassy was great very professional and helpful. They havd my vehicle ready on time Great service More

by alfonso7
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Cassy
November 17, 2025

Absolutely love this dealership! They always keep you informed, get you in quickly, and get everything taken care of quickly! More

by leeharley92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aliza A Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke King
November 15, 2025

The service department always seems bothered to serve customers. A painful customer experience. It is never convenient More

by brettstaninger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Nov 15, 2025 -

Castle Rock Chevrolet GMC responded

Thank you for your feedback Brett. We apologize for your experience. The Service Manager will be reaching out to discuss your thoughts on how we can improve our customer experience.

November 15, 2025

This dealership is absolutely the best! My service advisor Ed was so honest and professional I couldn’t ask for anything better! I will keep coming back for sure. More

by Cindy Berry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed
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