Castle Rock Chrysler Dodge Jeep Ram
Castle Rock, CO
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Brokered my deal with a trade in all over the phone no hassle or haggle straight up. Was in the dealership for just over 1 hour. Eric, and Tricia were fantastic to work with. 2nd vehicle I’ve got from the hassle or haggle straight up. Was in the dealership for just over 1 hour. Eric, and Tricia were fantastic to work with. 2nd vehicle I’ve got from them. Highly recommend! More
worst service department I have ever been to, took my truck in for recall work on my transmission, solenoid needed replaced which meant removing the pan, the filters, the valve body then replacing the so truck in for recall work on my transmission, solenoid needed replaced which meant removing the pan, the filters, the valve body then replacing the solenoid, I get a text recommending replacing the filters for $280, I called the parts department and the filters are $127 for the 2 of them, I asked Tyler why $280 when the filters are $127, he said for labor. the filters have to be installed weather they are new or if they install my old ones, crooks!! then I get my truck back and it's leaking transmission fluid so they pick it up Thursday afternoon, Friday afternoon I get a text saying it is fixed, "no leaks" but they can't drop it off because of the snow, so I get a ride Saturday to go pick it up, get there and their is a huge puddle of transmission fluid under my truck, in the snow, so now I have to wait till Monday 6 days now, get a call from Ethan "it is fixed" had to replace the speed sensors because they were leaking, those weren't leaking before and shouldn't have been touched to do the solenoid work, get my truck back Monday afternoon, paperwork say's Jaired the "tech" replaced the sensors, checked for leaks and topped off the fluid, I check the fluid level and it is low, look at the truck after a couple hours and it is leaking, 3 tries and the "certified Tech" Jaired can't fix a leak from the pan, Ethan asked if they could pick up my truck to fix it, I told him no way they are working on my truck, I asked for the fluid and a tube of rtv and I would fix it my self, still haven't heard back and I called the manager Todd on Friday and he never called either. avoid this service department. More
Worked with Garrett to purchase my 2020 Ram 2500! Great experience and highly recommend! Got me the best deal possible and made the dealership experience fun! Great experience and highly recommend! Got me the best deal possible and made the dealership experience fun! More
Ashley Aldridge was great in answering our question in regards to the new truck we've been looking for for the farm. No xx just straight answers. regards to the new truck we've been looking for for the farm. No xx just straight answers. More
Eric was a great to work with when choosing my vehicle. He was knowledgeable and polite. He answered my questions clearly and was making sure I was buying the right car for my needs. The sales manager c He was knowledgeable and polite. He answered my questions clearly and was making sure I was buying the right car for my needs. The sales manager checked in several times to make sure I was getting the best deal. Financing was super easy and quick and great to work with as well. This was the best car buying experience I’ve ever had - I will go back to them whenever I need another car. More
Very happy with the experience and service on a purchase just before Christmas. Shawn, the salesperson, was great to work with as well as Robert in the finance department. They both made me feel comfortable just before Christmas. Shawn, the salesperson, was great to work with as well as Robert in the finance department. They both made me feel comfortable throughout. More
Went in with an idea to buy, and came out a buyer. John, Kiersten, and Cory were super easy to work with. No pressure. They lined up everything we requested. I am happy with experience. I would go bac John, Kiersten, and Cory were super easy to work with. No pressure. They lined up everything we requested. I am happy with experience. I would go back there. Thank you to everyone. You all keep doing what you are doing. Don’t change. Since it will make me come back again. No pressure no hassle. Thank you! More

