
Castle Rock Chrysler Dodge Jeep Ram
Castle Rock, CO
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Overall a great dealership but the sales team failed to take ownership. Purchased a new Jeep but was delivered with a warning light. Salesman indicated the alert would go away due to low battery; it did no take ownership. Purchased a new Jeep but was delivered with a warning light. Salesman indicated the alert would go away due to low battery; it did not. Had to make several calls and emails for the sales team to address the problem. After the final attempt, worked with Sierra with the service team, resolved the issue by enabling crash collision detection. Something the salesman should have been aware. Sierra was absolutely awesome and deserves a raise!!’ More
The process was awesome and Ashley was amazing. No pressure, fantastic to deal with. I would highly recommend this dealership. And especially Ashley. No pressure, fantastic to deal with. I would highly recommend this dealership. And especially Ashley. More
Absolutely stellar sales team! We met Ashley Aldridge one month prior to the purchase of our Jeep Wrangler, and it was literally her first day as a part of the Castle Rock CDJR sal We met Ashley Aldridge one month prior to the purchase of our Jeep Wrangler, and it was literally her first day as a part of the Castle Rock CDJR sales team. One month later, we stopped back in, and she remembered us by name, and the type of vehicle we were initially looking at. The Wrangler pretty much sold itself, but Ashley made a huge impression on us by her down home hospitality and her welcoming demeanor. From beginning to end — the entire process was extremely efficient, and the entire staff was extremely knowledgeable, but huge kudos to Ashley for a job extremely well done. More
Not given lightly. Let's be honest, going and spending 10s of thousands of dollars is never fun, but if you're going to have to do it, this place will make the experie Let's be honest, going and spending 10s of thousands of dollars is never fun, but if you're going to have to do it, this place will make the experience good, start to finish. Eric C was helpful and could have steered me in the direction of a truck I didn't need. As a matter of fact, I probably wouldn't have bought one if he did, since this was a WANT and not a NEED. By the time everything was said and done, I felt like I made the right choice based on my budget and desired features and worked with me every step of the way. Taking it a step further, I bought running boards after the purchase. The parts department went out of their way to make the price of them work, and the service department put them on at a fair and decent price. Again, this review, for a dealership, isn't given lightly. Truly one of the best I've ever been to. Now I need to convice my wife she needs a Jeep 4xE, because I know where I'm taking her to get it. More
Great service, no nonsense, customer focused. I had a wonderful experience buying a new 2025 Jeep Wrangler Rubicon 4xe at this dealership. Cody and Dennis were patient, no rush, looked out for w I had a wonderful experience buying a new 2025 Jeep Wrangler Rubicon 4xe at this dealership. Cody and Dennis were patient, no rush, looked out for what I wanted in a new Jeep and overall a great car buying experience! They even took care of minor detailing issues. Thank you! More
I’ve purchased two vehicle from CR CDJR and both times Eric Cody has done an available job! Couldn’t be happier. This is my dealer. I don’t need to look anywhere else! You shouldn’t look anywhere else eit Eric Cody has done an available job! Couldn’t be happier. This is my dealer. I don’t need to look anywhere else! You shouldn’t look anywhere else either!!! More