Castle Rock Chrysler Dodge Jeep Ram

Worst served ever. They had my truck for over 2 months without even touching it or working on it. It sat outside of their service building on a public Street. I had to They had my truck for over 2 months without even touching it or working on it. It sat outside of their service building on a public Street. I had to finally go get my truck and take it somewhere else with no service whatsoever because their customer service is horrible!!! BEWARE! More

I cannot say enough about how they helped. If I lived closer to Castle Rock, Ethan and Todd would be my default, go-to Service Advisors. I was in a huge bind and they had little to no extra If I lived closer to Castle Rock, Ethan and Todd would be my default, go-to Service Advisors. I was in a huge bind and they had little to no extra time to help, but they did. They listened, understood all the immediate pressures on me, and found a way to get it done. I will forever be in their debt because without their help, I would have unknowingly put my family, and horses, in a potentially dangerous situation. Ethan and Todd, thank you! More

We worked with Gloria C she was amazing . I love that she is bilingual. she made the process of buying our new truck seamlessly I love that she is bilingual. she made the process of buying our new truck seamlessly More

I had a wonderful experience purchasing this RAM. Absolutely beautiful. Stunning decor. Wonderful Garrett's. Great place! Absolutely beautiful. Stunning decor. Wonderful Garrett's. Great place! More

Overall a great dealership but the sales team failed to take ownership. Purchased a new Jeep but was delivered with a warning light. Salesman indicated the alert would go away due to low battery; it did no take ownership. Purchased a new Jeep but was delivered with a warning light. Salesman indicated the alert would go away due to low battery; it did not. Had to make several calls and emails for the sales team to address the problem. After the final attempt, worked with Sierra with the service team, resolved the issue by enabling crash collision detection. Something the salesman should have been aware. Sierra was absolutely awesome and deserves a raise!!’ More

Mark Cerni was the best salesperson I’ve ever worked with. I Highly recommend him!!! with. I Highly recommend him!!! More

The process was awesome and Ashley was amazing. No pressure, fantastic to deal with. I would highly recommend this dealership. And especially Ashley. No pressure, fantastic to deal with. I would highly recommend this dealership. And especially Ashley. More

Absolutely stellar sales team! We met Ashley Aldridge one month prior to the purchase of our Jeep Wrangler, and it was literally her first day as a part of the Castle Rock CDJR sal We met Ashley Aldridge one month prior to the purchase of our Jeep Wrangler, and it was literally her first day as a part of the Castle Rock CDJR sales team. One month later, we stopped back in, and she remembered us by name, and the type of vehicle we were initially looking at. The Wrangler pretty much sold itself, but Ashley made a huge impression on us by her down home hospitality and her welcoming demeanor. From beginning to end — the entire process was extremely efficient, and the entire staff was extremely knowledgeable, but huge kudos to Ashley for a job extremely well done. More

Not given lightly. Let's be honest, going and spending 10s of thousands of dollars is never fun, but if you're going to have to do it, this place will make the experie Let's be honest, going and spending 10s of thousands of dollars is never fun, but if you're going to have to do it, this place will make the experience good, start to finish. Eric C was helpful and could have steered me in the direction of a truck I didn't need. As a matter of fact, I probably wouldn't have bought one if he did, since this was a WANT and not a NEED. By the time everything was said and done, I felt like I made the right choice based on my budget and desired features and worked with me every step of the way. Taking it a step further, I bought running boards after the purchase. The parts department went out of their way to make the price of them work, and the service department put them on at a fair and decent price. Again, this review, for a dealership, isn't given lightly. Truly one of the best I've ever been to. Now I need to convice my wife she needs a Jeep 4xE, because I know where I'm taking her to get it. More

Great service, no nonsense, customer focused. I had a wonderful experience buying a new 2025 Jeep Wrangler Rubicon 4xe at this dealership. Cody and Dennis were patient, no rush, looked out for w I had a wonderful experience buying a new 2025 Jeep Wrangler Rubicon 4xe at this dealership. Cody and Dennis were patient, no rush, looked out for what I wanted in a new Jeep and overall a great car buying experience! They even took care of minor detailing issues. Thank you! More