Castle Rock Chrysler Dodge Jeep Ram
Castle Rock, CO
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Ashley Aldridge was great in answering our question in regards to the new truck we've been looking for for the farm. No xx just straight answers. regards to the new truck we've been looking for for the farm. No xx just straight answers. More
Eric was a great to work with when choosing my vehicle. He was knowledgeable and polite. He answered my questions clearly and was making sure I was buying the right car for my needs. The sales manager c He was knowledgeable and polite. He answered my questions clearly and was making sure I was buying the right car for my needs. The sales manager checked in several times to make sure I was getting the best deal. Financing was super easy and quick and great to work with as well. This was the best car buying experience I’ve ever had - I will go back to them whenever I need another car. More
Very happy with the experience and service on a purchase just before Christmas. Shawn, the salesperson, was great to work with as well as Robert in the finance department. They both made me feel comfortable just before Christmas. Shawn, the salesperson, was great to work with as well as Robert in the finance department. They both made me feel comfortable throughout. More
Went in with an idea to buy, and came out a buyer. John, Kiersten, and Cory were super easy to work with. No pressure. They lined up everything we requested. I am happy with experience. I would go bac John, Kiersten, and Cory were super easy to work with. No pressure. They lined up everything we requested. I am happy with experience. I would go back there. Thank you to everyone. You all keep doing what you are doing. Don’t change. Since it will make me come back again. No pressure no hassle. Thank you! More
Worst customer service ever. Would not even suggest doing business with this company ever in a million years. Was promised callbacks and progression moving forward on a virtual d Would not even suggest doing business with this company ever in a million years. Was promised callbacks and progression moving forward on a virtual deal, but got crickets. Despicable level of customer service. More
Worst served ever. They had my truck for over 2 months without even touching it or working on it. It sat outside of their service building on a public Street. I had to They had my truck for over 2 months without even touching it or working on it. It sat outside of their service building on a public Street. I had to finally go get my truck and take it somewhere else with no service whatsoever because their customer service is horrible!!! BEWARE! More
I cannot say enough about how they helped. If I lived closer to Castle Rock, Ethan and Todd would be my default, go-to Service Advisors. I was in a huge bind and they had little to no extra If I lived closer to Castle Rock, Ethan and Todd would be my default, go-to Service Advisors. I was in a huge bind and they had little to no extra time to help, but they did. They listened, understood all the immediate pressures on me, and found a way to get it done. I will forever be in their debt because without their help, I would have unknowingly put my family, and horses, in a potentially dangerous situation. Ethan and Todd, thank you! More
