
Castle Rock Chrysler Dodge Jeep Ram
Castle Rock, CO
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They listened to me I felt like the Dmitry actually listened to what was important to me. He didn't pressure me and answered all of my questions. I did my homework on the I felt like the Dmitry actually listened to what was important to me. He didn't pressure me and answered all of my questions. I did my homework on the vehicle before I went to buy, and they were true to their word. We've bought several vehicles from Medved over the years - and I will go back again. More
Melinda brelsford did an amazing job Melinda was very helpfully way better than the wheat Ridge store she found what I was looking for would recommend her any day of the week Melinda was very helpfully way better than the wheat Ridge store she found what I was looking for would recommend her any day of the week More
Their service department is deplorable and rude Service department here is deplorable. Ordered keys, in person, for a 2012 Jeep Grand Cherokee in MARCH! Followed up early June b/c hadn't heard any Service department here is deplorable. Ordered keys, in person, for a 2012 Jeep Grand Cherokee in MARCH! Followed up early June b/c hadn't heard anything. Hey - never ordered. Now they would order them for sure. "Brian" said they would take about a week. A week later we call and they are there but missing something (no idea what - sounds like an excuse), follow up on Wednesday as he mentioned it might take a day or 2 for the part to come in. Wednesday call and was rudely told to schedule an appointment with the service desk. Transferred to service desk and hey, guess what, voicemail is full and no one answered. Called back next day and got appointment for Monday at 10:00 am. At 11:30 am, am told they ordered the wrong keys and they won't be in until 2 pm. But car is already unprogrammed so had to cancel appointments, change work schedule. Get a call at 3:30 pm the car is ready. $554 later (TOTALLY RIPPED OFF), and NO APOLOGY. I was not happy and everyone should know this is pretty typical of MedVed. Once you buy, you're of no more value to them as a customer. More
Service The service department has always been kind, courteous and efficient. I appreciate their attention to detail and making sure that we understand what n The service department has always been kind, courteous and efficient. I appreciate their attention to detail and making sure that we understand what needs to be done. Thanks!! More
Excellent Service - Quick This is the 8th car we bought/leased and as usual we were treated very well. The salesman, Ray, was very patient and explain to us all the options for This is the 8th car we bought/leased and as usual we were treated very well. The salesman, Ray, was very patient and explain to us all the options for lease or purchase. He always is very detailed when explaining the car features and looks for a model that fits our needs. This last leased we practically did all the paperwork very quick and had it ready for us when we went to pick up. Great service! More
Great service Ryan Shaw and team @ Medved are excellent dealership layout and design makes waiting for service a great experience would highly recommend you take yo Ryan Shaw and team @ Medved are excellent dealership layout and design makes waiting for service a great experience would highly recommend you take your vehicle to Medved. More
The representative was very professional and personable Was greeted by a friendly and professional representative. He attended to what the service appointment by for and gave a reasonable time needed. When Was greeted by a friendly and professional representative. He attended to what the service appointment by for and gave a reasonable time needed. When I picked up the car offered a service package that will be beneficial. More
Great sales team Very good experience. Great to work with. Super happy with our new Rubicon! We're still be back for parts and service in the future Very good experience. Great to work with. Super happy with our new Rubicon! We're still be back for parts and service in the future More
Great Saturday Service! The service manager is always very friendly and the mechanics do a great detailed job with the oil changes / tire rotations / filling fluids on Saturd The service manager is always very friendly and the mechanics do a great detailed job with the oil changes / tire rotations / filling fluids on Saturdays. More
Bought a 2019 Jeep Very good price, very knowledgeable and easy to work with. Financing went well work no long wait time. I feel I can call at any time if anything is ev Very good price, very knowledgeable and easy to work with. Financing went well work no long wait time. I feel I can call at any time if anything is ever needed. More