Castle Rock Chrysler Dodge Jeep Ram

Outstanding Service Center Our present day life is filled with many examples of poor customer service, so we feel it is important to recognize excellence. During our dr Our present day life is filled with many examples of poor customer service, so we feel it is important to recognize excellence. During our drive through Castle Rock, we experienced a concerning vehicle problem and Medved was recommended to us. Bill, Paul, and Don provided excellent customer service. They were also thorough, friendly, fair, and knowledgeable. We are so grateful for this business and feel that this community should be very proud of them. We recommend this business to anyone needing a vehicle or vehicle service. More

Jeep Wrangler purchase Ray has been very focused on making sure that I was satisfied. He is responsive and friendly. Paul and his team do a great quality job on their work. Ray has been very focused on making sure that I was satisfied. He is responsive and friendly. Paul and his team do a great quality job on their work. i took my jeep to a local 4 X 4 shop and they complimented Paul's work on the lift kit. He didn't even know Medved did that kind of work. Now he knows. More

New Purchase Ray was outstanding, he made our buying experience wonderful. Ray was very flexible and make the process wonderful (we were all very happy with the p Ray was outstanding, he made our buying experience wonderful. Ray was very flexible and make the process wonderful (we were all very happy with the purchase and experience)....the entire proces from test drive to fianancing was great. The entire team we worked with that day (Sales, finance, detail team etc...) was great. More

Experience Everyone was very helpful! Ordering a vehicle was very easy and appreciate Jeep keeping us informed as to progress of build. Richard Farris took all Everyone was very helpful! Ordering a vehicle was very easy and appreciate Jeep keeping us informed as to progress of build. Richard Farris took all the time we needed to explain the intricacies of the car and to answer all questions we had. Don't like have to get a Dealer Rater Account to fill out this survey. More

Great Dealership We had gone into Ford to look at the Explorer and ended up with the Jeep Grand Cherokee! Our experience with Med Ved was great! The salesman John tha We had gone into Ford to look at the Explorer and ended up with the Jeep Grand Cherokee! Our experience with Med Ved was great! The salesman John that helped us was very pleasant to work with, I did not want to go any other place to purchase my Jeep!! More

Paul is always a pleasure to deal with he always does a great job. The service is always done in a timely manner and the customer service is great. great job. The service is always done in a timely manner and the customer service is great. More

The service department and Paul Baird have always been very attentive to my jeep and keep me apprised of the service requirements before something goes awry. For this I am very grateful. I have recommende very attentive to my jeep and keep me apprised of the service requirements before something goes awry. For this I am very grateful. I have recommended them to others needing service on Chrysler/Jeep products. More

I went to Medved as a return customer to check inventory on 2014 1500 Rams. I was greated by Gus Shear/sales. I really was just looking and had not intended to by a Ram. It was a very cold Colorado day and on 2014 1500 Rams. I was greated by Gus Shear/sales. I really was just looking and had not intended to by a Ram. It was a very cold Colorado day and our salesman/Gus brought the Trucks I was interested in lookng at into the service garage where it was warm. Gus showed me several trucks that interested me and we went from there. There was NO pressure at all! That was really why I decided to make a purchase. Gus also introduced me to Mr. Medved as well and he thank'd us for being a return customer and was informed by him he would make sure that we got a good deal. Well in short, we did. The staff at Medved from the owner to the lot crew was great! They didn't miss anything. Our salesman was great we well, thank you Gus!!! My wife and I were extremely happy with our expierence and I would highly recommend Medved to anyone. They are very customer focused and will not pressure you into anything you don't want. Keep up the good work folks at Medved! It's very nice to see a dealership that understands the customer has a choice and that you are willing to go the extra mile to make the customer expierence a good one. We thank you! More

I had a great experience with Ray Robertson. From the minute I walked in I felt at ease. Ray did not pressure us at all like most salesmen. He was very kind and showed us a ton of cars. Once we picked th minute I walked in I felt at ease. Ray did not pressure us at all like most salesmen. He was very kind and showed us a ton of cars. Once we picked the jeep compass everything else was a breeze. He helped us with the whole process and was such a joy to work with. I have recommended him to all my friends and family. More

I can't say enough about Ray and the team at Medved. They made my buying experience as well as that of my two sons a wonderful experience. Ray is a pro. He help me define the type of truck and options I They made my buying experience as well as that of my two sons a wonderful experience. Ray is a pro. He help me define the type of truck and options I wanted and at a price range I could afford. I really believe that he want me to find the truck that was right for me. And he did. I am delighted with my truck. Ray service, however, didn't stop there. When I need to have some options installed a few days late he was right there ready to help. Showing me through the service department and introducing me the staff. If you like being well taken care of I highly recommended Ray Robertson. As a matter of fact I did. When a friend of mine's son was looking the buy a used car I told him not to waste his time running around from lot to lot. Just go see Ray, he'll take care of you. And he did. More