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Castle Subaru of Portage
Portage, IN
424 Reviews
Welcome to Castle Subaru of Portage, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you.
Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Portage, Valparaiso, Chesterton, Hobart, and Michigan City by delivering a seamless and enjoyable car-buying experience.
At Castle Subaru of Portage, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 424 reviews
November 25, 2023
No hassle. Professional. Friendly. Courteous. I came from out of state to buy a car and David was kind enough to pick me up from the train station. Professional. Friendly. Courteous. I came from out of state to buy a car and David was kind enough to pick me up from the train station. More
by Scot.Ewy
Employees Worked With
David Yendl, Stephanie
November 21, 2023
After another service event, I will be going back when necessary. Every time I take my car there for service I wait hours for a call back and end up having to go back to have something redone. The staff a necessary. Every time I take my car there for service I wait hours for a call back and end up having to go back to have something redone. The staff are pleasant however, the service could be better for the amount they charge. More
by conway.sarah
Employees Worked With
Samantha
October 14, 2023
Castle Subaru is a dealership that cares about their customers they treat customers as part of the family. Their service department is fantastic, polite and courteous always keeping customers up to date customers they treat customers as part of the family. Their service department is fantastic, polite and courteous always keeping customers up to date on their vehicles. The greatest part is having a fantastic salesman as Mike Roman who is understanding to what his customers need. More
by forseth123456@comcast.net
Employees Worked With
October 11, 2023
Had a great experience working With Jacob Ruffing,he worked hard to get us a 2020 Volkswagen Tiguan. This was a great price,much appreciated. Thanks to him we had a very pleasant experience. He did a worked hard to get us a 2020 Volkswagen Tiguan. This was a great price,much appreciated. Thanks to him we had a very pleasant experience. He did a wonderful job & he took his time to make sure this is what we wanted. More
by knbtheman1955
Employees Worked With
Jacob Ruffing
October 05, 2023
Had an awesome experience with Jacob Ruffing who worked hard to make me happy and get me at an affordable price . Got a 2021 Subaru Outback that was like brand new !!! Thank you Jacob Ruffing and the Subar hard to make me happy and get me at an affordable price . Got a 2021 Subaru Outback that was like brand new !!! Thank you Jacob Ruffing and the Subaru team !! More
by dontorres1107
Employees Worked With
Jacob Ruffing
August 29, 2023
Staff is extremely friendly and helpful. We arrived early to an appointment and they still took care of us immediately. They took the time to make sure we understood all the technology and We arrived early to an appointment and they still took care of us immediately. They took the time to make sure we understood all the technology and how to use it. More
by cwolfe52
Employees Worked With
Jason Garcia,Cortnie Slocum, Scott Swortz All awesome!
August 02, 2023
The worst CUSTOMER SERVICE I’ve experienced in a long time. No return calls. Trying to sell services I don’t need or want. time. No return calls. Trying to sell services I don’t need or want. More
by qualitytr
July 31, 2023
Overall great experience! Salesman and finance department were great to work with. We walked in pretty late on a Saturday and they gave us all the attention and help we needed Salesman and finance department were great to work with. We walked in pretty late on a Saturday and they gave us all the attention and help we needed. More
by DBA
Employees Worked With
Jacob Ruffing
