Castle Volkswagen of Schaumburg

Courteous, professional, fast and efficient. Great customer service and 1-1 explanation of services. Staff listens to concerns and researched questions and issues. Good follow-up. customer service and 1-1 explanation of services. Staff listens to concerns and researched questions and issues. Good follow-up. More

Excellent service guys help us with our vehicle, we trade in and purchase a new one, all the process was quick and easy Good dealership in and purchase a new one, all the process was quick and easy Good dealership More

The service team at Schaumburg Volkswagen has done an amazing job in keeping my car in top shape despite the car’s high mileage of nearly 130,000. The team always identifies any issue with my car in a v amazing job in keeping my car in top shape despite the car’s high mileage of nearly 130,000. The team always identifies any issue with my car in a very early stage before the issue can become a major problem. So I have ample time to decide when I should schedule a repair to address the identified issue. The regular maintenance has been done with great care and always followed up with a nice wash to keep my car nice and shine after each visit. Finally the service advisor and the cashier are very friendly and welcoming making my visits to this dealership an excellent experience. I would definitely recommend this dealership to anyone who drives a Volkswagen. More

My sales person was awesome I believe his name was Todd he did everything to make sure the process was communicated and closed. Definitely satisfied he did everything to make sure the process was communicated and closed. Definitely satisfied More

Leo was extremely helpful! It was my first time buying a car and I had a lot of questions that he fully answered! Really great experience! car and I had a lot of questions that he fully answered! Really great experience! More

Great service ...Matt was thorough and very kind. He handled our repair quickly and efficiently. We’ve been bringing our 2002 TDI Beetle there for years and are happy to do so. handled our repair quickly and efficiently. We’ve been bringing our 2002 TDI Beetle there for years and are happy to do so. More

Thanks to the Volkswagen team @ Schaumburg and special thanks to Ozzy. He helped us find what we needed. We are Very happy with our purchase. thanks to Ozzy. He helped us find what we needed. We are Very happy with our purchase. More

Great service! We took our car in for an oil change and tire rotation. The work was done promptly. All personnel were very genial. We enjoyed our stay in the pleasan We took our car in for an oil change and tire rotation. The work was done promptly. All personnel were very genial. We enjoyed our stay in the pleasant waiting room and the car came our CLEAN! Yay!!!!!!! All in all the service was great! More

Matt was attentive, professional & provided great customer service. I was in & out quickly for my oil change & wash. This was my first visit for service since I bought my car. I will definitely com customer service. I was in & out quickly for my oil change & wash. This was my first visit for service since I bought my car. I will definitely come back. More

Great customer service! Everything was quick and simple. I was in and out for some service work on my volkswagon golf in no time. Thank you! I was in and out for some service work on my volkswagon golf in no time. Thank you! More