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Castle Volkswagen of Schaumburg
Schaumburg, IL
660 Reviews
Welcome to Castle Volkswagen of Schaumburg, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you.
Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Schaumburg, Hoffman Estates, Arlington Heights, Palatine, and Elk Grove Village by delivering a seamless and enjoyable car-buying experience.
At Castle Volkswagen of Schaumburg, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 660 reviews
March 02, 2020
Friendly and helpful. Got things taken care of quickly and efficiently. Very happy with the results. The waiting room is a pleasant place to hang out while waiting. and efficiently. Very happy with the results. The waiting room is a pleasant place to hang out while waiting. More
by CWT4
Verified CustomerEmployees Worked With
Matt Pease
March 02, 2020
I’ve been to this dealership a few times and Ozzy has helped me with all of my questions and concerns every time. I was very impressed with how knowledgeable he was on each car. He definitely played a bi helped me with all of my questions and concerns every time. I was very impressed with how knowledgeable he was on each car. He definitely played a big part in helping me choose the right car. More
by Javeriaahmed96
Employees Worked With
March 02, 2020
Great service, honest people, my 4th purchase at this location. Pleasure doing business there. Will always buy cars there and recommend to others as well location. Pleasure doing business there. Will always buy cars there and recommend to others as well More
by CHRISERIDEHD
February 29, 2020
Leonardo was excellent from start to finish. He was patient and thorough in helping us make decisions and went waaaaaay out of his way to locate and transport our vehicle to the dealership the next day patient and thorough in helping us make decisions and went waaaaaay out of his way to locate and transport our vehicle to the dealership the next day. We love our new Atlas!!! Thank you Leonardo and Fox Valley!!! More
by LAURA P.
Employees Worked With
Leonardo Sfondouris
February 27, 2020
My issue was my remote on my 2017 GTI has a ver short range (under 15’), while on my 2014 GLI and my old 2012 GTI I had a very long range I am now going to do some testing, taking video of the wid range (under 15’), while on my 2014 GLI and my old 2012 GTI I had a very long range I am now going to do some testing, taking video of the wide difference between these 2 cara More
by DAVIDKELLYPHOTO
Employees Worked With
Matt Pease
February 26, 2020
First time there. Dealt with a really great salesperson who went above board to getme my red & tan passat sel from Minnesota. I'd recommend him who went above board to getme my red & tan passat sel from Minnesota. I'd recommend him More
by LYNNBALDONI
Employees Worked With
Todd Jones, John McGowan, Fabian Libreri
February 25, 2020
Service is always great! Fast and efficient! Matt took really good care of me. Updated me every step of the way. Deff would recommend for anyone needing their vehicle serviced! really good care of me. Updated me every step of the way. Deff would recommend for anyone needing their vehicle serviced! More
by MIHAICIC12
Employees Worked With
Matt Pease
February 25, 2020
Matt was great and went over the top to provide the service I was looking for. Plus, they did everything in one day! Highly recommend it. service I was looking for. Plus, they did everything in one day! Highly recommend it. More
by Fernando
Employees Worked With
Todd Jones, Robert Milam, Matt Pease
February 25, 2020
My wife and I were treated very well. All our questions were answered. We were treated with utmost courtesy. All options were discussed and explained thoroughly. We left knowing we made the right decision were answered. We were treated with utmost courtesy. All options were discussed and explained thoroughly. We left knowing we made the right decision purchasing the automobile. More
by Jt3836
Employees Worked With
Leonardo Sfondouris, Fabian Libreri, Jim Bucolt
February 21, 2020
Very happy with the service at fox valley volks wagon. Matt Pease is always helpful and explains what is needed thoroughly. Waiting area is clean and comfortable Matt Pease is always helpful and explains what is needed thoroughly. Waiting area is clean and comfortable More
by JWLANE.1
Employees Worked With
Matt Pease
