Castle Volkswagen of Schaumburg

Professional work This is our local VW service center, but even if we move I would still come here. The staff is very kind, helpful and professional. It is always a ple This is our local VW service center, but even if we move I would still come here. The staff is very kind, helpful and professional. It is always a pleasure to work with them. More

Very Professional and efficient! We were very pleased with Angel and Greg who helped us lease my Tiguan! We were so Happy that my fiancé decided to also lease a new car! Fabian was al We were very pleased with Angel and Greg who helped us lease my Tiguan! We were so Happy that my fiancé decided to also lease a new car! Fabian was also awesome, he made the end process quick and simple and was a pleasure to work with! Only bummer was my car didn’t seem detailed like they indicated it was. The tape residue was still on the inside of the windshield. Other then that we are happy with our decision. More

Excellent Wonderful people to work with they really take the time and help you out.Angel the salesman was really helpful and so was the gentleman with the finan Wonderful people to work with they really take the time and help you out.Angel the salesman was really helpful and so was the gentleman with the financing really worked hard to help me get the car I want it sorry I forgot his name More

Good experience I had a great experience purchasing my car here. Kierra set up my appointment and was very friendly and professional. I worked with Ozzy when I got th I had a great experience purchasing my car here. Kierra set up my appointment and was very friendly and professional. I worked with Ozzy when I got there and he was really pleasant to work with- I highly recommend him. More

Great experience overall. Ozzy did a great job. I do recommend it to anyone who is into buying a VW. Management also was engaged and serving well. experience overall. Ozzy did a great job. I do recommend it to anyone who is into buying a VW. Management also was engaged and serving well. More

Always fair Matt and Ryan have always been accommodating with my time and needed services. Never have I felt I purchased a service that wasn’t necessary. And th Matt and Ryan have always been accommodating with my time and needed services. Never have I felt I purchased a service that wasn’t necessary. And the work done is complete.....I never have to bring the car back to have something corrected. More

Friendly service Everyone from service to the cashier was very friendly. I was disappointed the coffee machine was being serviced the entire two hours I was there. :-( Everyone from service to the cashier was very friendly. I was disappointed the coffee machine was being serviced the entire two hours I was there. :-( More

Friendly experience I would recommend this dealership and Asim syde (salesman). He was calm and answering all of our questions. Also, helped us on what we need I would recommend this dealership and Asim syde (salesman). He was calm and answering all of our questions. Also, helped us on what we need More

Nothing short of the best car buying experience I've ever ha I was recently in an accident, and I was in a position where I urgently needed a car, tried a few other dealerships before Fox Valley and they were le I was recently in an accident, and I was in a position where I urgently needed a car, tried a few other dealerships before Fox Valley and they were less than stellar encounters. From the get go Leo treated us with respect and was very accommodating and helped us immensely with what could have been a very difficult process. It was a low pressure environment and everyone was incredibly polite to us. I would definitely recommend this dealership to my friends and coworkers! More

Great experience From beginning to end, this was one of our best experiences buying a car. Not only were the sales staff friendly and knowledgeable, they treated both From beginning to end, this was one of our best experiences buying a car. Not only were the sales staff friendly and knowledgeable, they treated both my wife and I with respect and courtesy. Specifically, our salesman Ozzy was wonderful to work with and made the buying as easy as I have ever had with a car. Not pushy or over the top, this is the place to buy your next car! More