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Castle Volkswagen of Schaumburg
Schaumburg, IL
661 Reviews
Welcome to Castle Volkswagen of Schaumburg, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you.
Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Schaumburg, Hoffman Estates, Arlington Heights, Palatine, and Elk Grove Village by delivering a seamless and enjoyable car-buying experience.
At Castle Volkswagen of Schaumburg, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 661 reviews
October 14, 2019
Very good I have no time for this kind of survey you demand too much. Good for me that I don’t have to talk with people in vw, they know what to do. I have no time for this kind of survey you demand too much. Good for me that I don’t have to talk with people in vw, they know what to do. More
by MAREK73M
Verified Customer
October 11, 2019
Friendly Service Quick, and efficient and friendly. Would use them again for service. John was very informative on what was happening with my vehicle and the time fram Quick, and efficient and friendly. Would use them again for service. John was very informative on what was happening with my vehicle and the time frame it would take to service it. More
by Passat
Employees Worked With
John McGowan
October 10, 2019
Quick and courteous service The service was quick and the service advisor greeted me immediately right after I pulled my car into the service department. The dealership offers p The service was quick and the service advisor greeted me immediately right after I pulled my car into the service department. The dealership offers premium coffee and cookies with very comfortable waiting area. It has always been very positive experience with Volkswagen Schaumburg. More
by YIPLAWRENCE
Employees Worked With
Matt Pease, John McGowan, Ken Ritz
October 09, 2019
Attentive and courteous Matt Pease always handles customers with a nice touch - services are always explained thoroughly and they get customers in and out quickly. Efficient Matt Pease always handles customers with a nice touch - services are always explained thoroughly and they get customers in and out quickly. Efficient process and quality work. More
by BDUTTON0
Employees Worked With
Matt Pease
October 08, 2019
Rob is the best Rob is hands down the most easy going, no pressure salesperson I've ever had the pleasure of dealing with. A definite asset to Fox Valley VW Schaumb Rob is hands down the most easy going, no pressure salesperson I've ever had the pleasure of dealing with. A definite asset to Fox Valley VW Schaumburg. More
by COQUINN813
Employees Worked With
Robert Milam, Matt Pease, Fabian Libreri
October 07, 2019
Top notch Worked with Matt who was awesome. Everybody was very professional even at 7am before the first cup of coffee. I don't live or work near this location Worked with Matt who was awesome. Everybody was very professional even at 7am before the first cup of coffee. I don't live or work near this location but will go out of my way to come here for all of my service. keep up the great work! More
by JAKEJUAREZ
Employees Worked With
Matt Pease
October 07, 2019
Bought an Atlas SEL AWD Great experience as always. This is my first VW but 4th purchase from the Fox valley family. Upfront and fair and a pleasure to do business with. John Great experience as always. This is my first VW but 4th purchase from the Fox valley family. Upfront and fair and a pleasure to do business with. John Cordova in sales and Fabian in finance did a great job. Thanks for your help guys the wife loves it! More
by MPG
Employees Worked With
John Cordova, Fabian Libreri
October 07, 2019
Great service Always great service and friendly service advisors! Everything is explained—what needs to be done, why it needs to be done, and how much it will cost Always great service and friendly service advisors! Everything is explained—what needs to be done, why it needs to be done, and how much it will cost! More
by LINDAKIEHL
Employees Worked With
John McGowan
October 07, 2019
Oil change We used to get our oil changed at another dealership. Had problems there and decided to try Fox Valley. Every time we’ve been here we’ve been 100% sat We used to get our oil changed at another dealership. Had problems there and decided to try Fox Valley. Every time we’ve been here we’ve been 100% satisfied! More
by FOURGURKS
Employees Worked With
John McGowan
October 05, 2019
Awesome experience!!! It was literally the least painful car buying experience ever! It was actually almost a fun time!!! All jokes aside, I worked with John Cordova, and It was literally the least painful car buying experience ever! It was actually almost a fun time!!! All jokes aside, I worked with John Cordova, and have never worked with a salesman that did such a great job. He was easy to work with, never pressured me, and he took care of everything. I had a great experience with John and Fox Valley VW! More
by SHANE BROOKS
Employees Worked With
John Cordova
