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Castle Volkswagen of Schaumburg

Schaumburg, IL

4.6
661 Reviews
Welcome to Castle Volkswagen of Schaumburg, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Schaumburg, Hoffman Estates, Arlington Heights, Palatine, and Elk Grove Village by delivering a seamless and enjoyable car-buying experience. At Castle Volkswagen of Schaumburg, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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1000 E Golf Rd

Schaumburg, IL

60173

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Showing 661 reviews

September 01, 2019

Fox Valley VW is a trustworthy dealership This is the 7th vehicle I have purchased from Fox Valley VW. The staff is helpful and fair. The service department is dependable. Thank you for anothe More

by JY0222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzy Sarwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabian Libreri
August 31, 2019

Excellent show room and staff Our experience at Fox Valley Volkswagen Schaumburg was top notch. We were ordering a Golf R that we knew would take time to be built and shipped from More

by Alli Gilley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Jones, Fabian Libreri
Sep 02, 2019 -

Castle Volkswagen of Schaumburg responded

Thank you very much for taking the time to send us a review! Your Spektrum is one of the best looking cars that’s been delivered at our store!

August 31, 2019

Service was quick and done well Service at this location went very smoothly. Workers there were friendly and approachable and willing to answer any questions I had. The length of ser More

by ckhamo87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John McGowan
August 30, 2019

Quick; in n out Ability to get my oil change done as a walk-in w/o appointment is a big plus. Many people's lives revolve around a busy schedule and keeping up to an More

by Dasteknoviking
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John McGowan
August 29, 2019

Nice people to work with People are a bit too nice. Service was done within quoted time, which is great. I have no complains so far. Good job you guys More

by VW fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Pease, John McGowan, Julie Keenan, Jim Bucolt
August 29, 2019

I got what I wanted! My cousin bought his car from this dealer. He took me there, speaking very highly of the GM, I forgot his name. Mike K. Was my sale person, and I enjo More

by Viviany Johan
Recommend Dealer
Yes
Employees Worked With
Mike Koumandarakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Kostelny, Fabian Libreri
August 26, 2019

Always a Pleasure Everyone at the dealership is always friendly and helpful. Service is quick and painless. I love the amenities while I wait. I'm always very satisfie More

by MR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Pease
August 26, 2019

90k recommended service .:R 32 recommended 90k service. Kenneth took the time to explain everything that was being done. Kept me updated. Expressed how rare the car is and More

by Eroc1155
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth
August 26, 2019

Service Visit at Fox Valley Volkswagen- Schaumburg I was very satisfied with my last service visit. My concerns were addressed. Even though my issues could not be duplicated, I feel confident that al More

by Pam S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Pease
August 24, 2019

Friendly Engaging Experience My daughter and I came in to see the 2017 Passat R line that was posted on the internet. Leo greeted us and was engaging and friendly through out the More

by Cletis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonardo Sfondouris, Fabian Libreri
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