Castle Volkswagen of Schaumburg

Best car buying experience This dealership and our sales consultant, Leonardo, made this the best car buying experience we've had. Leonardo was friendly, knowledgeable, and no p This dealership and our sales consultant, Leonardo, made this the best car buying experience we've had. Leonardo was friendly, knowledgeable, and no pressure. The dealership worked with us and got us to where we needed to be. The whole experience was smooth and relatively quick and easy. I would definitely come back and encourage others to go. More

Leo & Fabian are TOP KNOTCH! This is the second time we came here not the last. We never felt pressured to get a certain vehicle. Very patient & knowledgable of everything and Leo This is the second time we came here not the last. We never felt pressured to get a certain vehicle. Very patient & knowledgable of everything and Leo took the time and energy to really make sure we loved and knew everything about the car. Leo and Fabian are amazing and we can’t wait to be back! More

Check engine light Great service. John explained the problem and the car was fixed properly. I am pleased with the way how the car runs and operates. Good job VW. Great service. John explained the problem and the car was fixed properly. I am pleased with the way how the car runs and operates. Good job VW. More

Repair John Helped get the repair done under the manufacturers warranty. Good communication throughout the process letting me know what the status was and ge John Helped get the repair done under the manufacturers warranty. Good communication throughout the process letting me know what the status was and getting loaner car More

Always Awesome!! Excellent service as always. I love this dealership. I have been coming here for services since 2007. They are the reason I keep buying VW. They are Excellent service as always. I love this dealership. I have been coming here for services since 2007. They are the reason I keep buying VW. They are not trying to up sell you services you don’t need. You will not find a more honest dealership! Very professional and always considerate of your time! Thanks again Fox Valley Schaumburg! More

Excellent service! John as always, our go to guy when we need to service our car..he attends to our needs right away !! Thank you very much! John as always, our go to guy when we need to service our car..he attends to our needs right away !! Thank you very much! More

Service personnel was friendly and polite. John was so helpful with my company’s maintenance card. I also waited for my car and it didn’t take to long. They w personnel was friendly and polite. John was so helpful with my company’s maintenance card. I also waited for my car and it didn’t take to long. They where fast and on point. More

Job done right I had an EPS light illuminated. It turns out that this is a major problem and the cause of it was the timing chain on my 2013 Beetle had become loose I had an EPS light illuminated. It turns out that this is a major problem and the cause of it was the timing chain on my 2013 Beetle had become loose. The shop diagnosed the problem and also discovered that it had lead to ruining the turbo unit. This was not a cheap repair so thank goodness I bought the extended warranty plan! The shop communicated with me throughout the repair process and gave me a loaner vehicle until the job was done. My car is running like a top again! More