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Castle Volkswagen of Schaumburg

Schaumburg, IL

4.6
661 Reviews
Welcome to Castle Volkswagen of Schaumburg, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Schaumburg, Hoffman Estates, Arlington Heights, Palatine, and Elk Grove Village by delivering a seamless and enjoyable car-buying experience. At Castle Volkswagen of Schaumburg, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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1000 E Golf Rd

Schaumburg, IL

60173

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Showing 661 reviews

July 09, 2019

Had front brake rotors and pads replaced. Good customer service. Matt was helpful and a good communicator. Thought it was expensive based on parts price and time taken. Did some more resea More

by MICHAELWHITE1517
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Pease
July 08, 2019

Leonardo is the Man! Leonardo was the first guy I spoke to in the dealership. I had just started my first job and needed my first car for commuting. After he showed me all More

by Sean99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonardo Sfondouris
July 08, 2019

Check engine Everytime i go for a service the way they receive the customers and solving the issues is pretty good. The service which i got is value for money whic More

by SRIKANTH.THOUTAM7594
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Merchut II
July 08, 2019

Keep me coming back Been servicing since purchase 2 1/2 years ago. A+ service and now taking my daughters VW EOS in for service. Clean, friendly, quick and detailed servi More

by JIM.CAVANAUGH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan?, Ken Merchut II
July 08, 2019

Air conditioner fix Generally I have a very flawless experience but the repair I brought my Jetta in for wasn't resolved. I have made another appt for the next Saturday t More

by nligroup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Merchut II
July 03, 2019

30k service Great service. Took a little longer then expected but they got everything done. Everything works properly. Very friendly and communicated nicely. I ha More

by ngw926
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John McGowan
July 02, 2019

Amazing! I wasn’t expecting to get a new car that day but everyone I worked with made the experience easy. This is probably the most positive experience I ha More

by Lori M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Cordova, Matt Pease, Fabian Libreri
July 02, 2019

Incredible experience Went in to look at a new Tiguan or GTI and I was a bit all over the place with what I wanted. I was a bit of a pain to be honest. However Rob did not More

by Thejesal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Milam
June 27, 2019

Fast service and friendly staff Bought a cert pre-owned Jetta from here and recently got some free service done and a free inspection. Every visit has been a good experience for me a More

by TJH5415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Koumandarakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Pease, Julie Keenan, Fabian Libreri
Jun 28, 2019 -

Castle Volkswagen of Schaumburg responded

Thank you for taking time to let us know about your experience. We pride ourselves on how well our team performs for our guests.

June 26, 2019

Amazing Experience Purchasing with Fox Valley auto group was a pleasure! After shopping around a couple other dealerships doing business here with Leonardo was by far th More

by VWJoie
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonardo Sfondouris, Fabian Libreri
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