Castle Volkswagen of Schaumburg

writer was prompt and detailed in trying to understa Professional and prompt. Would recommend to anyone. 20 miles further than the closest dealer but worth it hands down. Wish they could open Professional and prompt. Would recommend to anyone. 20 miles further than the closest dealer but worth it hands down. Wish they could open a dealer near Plainfield More

Julie lebeau Everyone that we worked with was courteous helpful friendly and prompt. This is the second time we have gone to this dealership for a car. Everyone that we worked with was courteous helpful friendly and prompt. This is the second time we have gone to this dealership for a car. More

Great experience I went to do the regular maintenance for my car. The service was fast and they found additional repairs that had to be done. They always leave it up t I went to do the regular maintenance for my car. The service was fast and they found additional repairs that had to be done. They always leave it up to you if you want to do the additional service. Overall I had a good experience. More

Quick,easy, professional Needed a scheduled maintenance check, but had to get to work. However, when the free shuttle I've taken many times before wasn't available, Matt call Needed a scheduled maintenance check, but had to get to work. However, when the free shuttle I've taken many times before wasn't available, Matt called me a courtesy Lyft pickup to get me to work on time. That afternoon, Service called to let me know the work was done, and was in and out of the dealership within minutes. An unusually easy transaction in a time-challenged world. Thanks More

Window fix Great service. Great people. Thank you so much. They helped me out so much with my car problems. Would definitely recommend to another person any Great service. Great people. Thank you so much. They helped me out so much with my car problems. Would definitely recommend to another person any day if the week. More

Always treated like family! The Fox Valley VW staff treats us like family. They're friendly, helpful and take the time to answer questions about the service being performed. The Fox Valley VW staff treats us like family. They're friendly, helpful and take the time to answer questions about the service being performed. More

Quality Customer Service Very Conviently located. Clean dealership. Shuttle service that was extremely convient. I would recommended this dealership to anyone looking for a Very Conviently located. Clean dealership. Shuttle service that was extremely convient. I would recommended this dealership to anyone looking for a car or service. I More

Best car buying experience I’ve had. Todd at Fox Valley VW was hands down the best dealer we have ever worked with. He was knowledgeable and engaging but never pushy. More importantly, we Todd at Fox Valley VW was hands down the best dealer we have ever worked with. He was knowledgeable and engaging but never pushy. More importantly, we found him to be extremely transparent and honest throughout the car buying process. He didn’t blow smoke or try to mislead us in any way. We did our research in advance and were relieved to find that his answers to our questions were 100% in line with our expectations...which means that when all was said and done, Todd exceeded our expectations. I would recommend Todd to anyone thinking about purchasing a new Or used VW. More

Great experience from the test drive to buying the car! Todd was so great from the very first test drive to purchasing the car. He was very flexible on time and the communication channels which worked perfe Todd was so great from the very first test drive to purchasing the car. He was very flexible on time and the communication channels which worked perfectly to accommodate busy schedules of our family! We were able to get the exact car (trim, color, packages) within 12 hours since we submitted the final request to Todd. I would certainly recommend this dealership. More