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Castle Volkswagen of Schaumburg

Schaumburg, IL

4.6
661 Reviews
Welcome to Castle Volkswagen of Schaumburg, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Schaumburg, Hoffman Estates, Arlington Heights, Palatine, and Elk Grove Village by delivering a seamless and enjoyable car-buying experience. At Castle Volkswagen of Schaumburg, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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1000 E Golf Rd

Schaumburg, IL

60173

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Showing 661 reviews

March 22, 2019

Great Service This is my third car purchase and Daniel and the Fox Vally VW crew were all the best. From beginning to end I was engaged, all my questions answered a More

by JimPila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Arrichiello, Daniel Latcu, Tony Fulco
April 20, 2018

Great service starts with leadership, ends with honesty VW Service Manager Ryan Hutter's leadership shows within the excellence of his service team. Honest, dependable, friendly and on-time performance. Awe More

by Ted Jakubiak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Hutter, John Brown, Ken, David
April 18, 2018

Best service hands down Amazing customer service from the moment I stepped into when I leave the left. Great waiting areas with options for quite waiting room, plus a kids pl More

by GangStaPinky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken / Ryan / David
April 18, 2018

Truly Epic What more can be said about Ryan Hutter and the entire service team over at Fox Valley VW in Schaumburg that hasn't been summed up in my title of Trul More

by Jimmy Oukrust
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Hutter
November 08, 2017

The Shaumburg Fox Valley VW and Buick in St. Charles My experience with the Schaumburg Fox Valley VW service dept was excellent ! And I bought a VW. They have a VW and a Buick/GMC dealership in St. Char More

by Charles H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amere and Frank -the owners. And in service the managers Aaron and Ken
August 18, 2017

Very first car, never going anywher else :) Amazing experience truly fought for me to have the best deal. Very professional not pushy at all. I highly recommend. I will be returning for any othe More

by Hahn404
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete
March 10, 2017

Rude people I just called service department and I asked if they fix/replace tires. I told them that I have "wheel & tire" warranty , and I have a claim number as More

by Guest from Schaumburg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff - service department
November 28, 2016

Worst Car-Buying Experience Ever ABSOLUTELY the biggest car-buying mistake I've ever made is 1) Buying a VW and 2) Buying it from this dealership. I bought a 2014 Passat Wolfsburg Edi More

by Unsatisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ken, John Gomes, Frank
September 09, 2016

Awesome Service I had a few issues after purchasing my 2012 Passat. The sales/service team was great. They took care of all my issues, everything! Thanks Emir and Fr More

by Drake1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Koumandarakis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank General Manager
July 25, 2016

Horrible experience with the service department I almost never write reviews, but this has been the worse experience I have ever had with a dealer (and I have dealt with many of them!). I brought my More

by Alicia F.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cannot remember
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