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Castle Volkswagen of Schaumburg

Schaumburg, IL

4.6
661 Reviews
Welcome to Castle Volkswagen of Schaumburg, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Schaumburg, Hoffman Estates, Arlington Heights, Palatine, and Elk Grove Village by delivering a seamless and enjoyable car-buying experience. At Castle Volkswagen of Schaumburg, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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1000 E Golf Rd

Schaumburg, IL

60173

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Showing 661 reviews

May 09, 2016

Great sales person - Pete Mourtokokis I had been looking for a car for about a week. I went to Fox Valley VW in Schaumburg and met Pete, he is very different from all of the other sales pe More

by ctouza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Mourtokokis
February 24, 2016

Trade in/purchase of new VW I have been a long time customer of VW Schaumburg. The service department was great dealing with issues related to my Jetta TDI wagon. However, it w More

by VWGOLF16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Colrain, John Gomes
February 02, 2016

Great Experience Purchasing a New Volkswagen I first came to Fox Valley VW Schaumburg to test drive a potential replacement car following an accident. I test drove the car of my 16 year old self' More

by rikkitherocket
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Colrain, John Gomes
January 26, 2016

Great working with this VW dealer Ive actually been a client of this location for years. Out of choice. I have gone and visited the other VW dealers around town and have found Fox Val More

by VWGTI57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathew Colrain & John the new car sales manager
January 09, 2016

Worst customer service I was promised my car by Saturday or the latest on the Monday, two weeks later I still have not heard from them and I always had follow up with them s More

by Kat
Recommend Dealer
No
Employees Worked With
Mike and Greg the manager
June 13, 2015

Great experience with the Service Department I found the service at Fox Valley VW to be outstanding. I brought in my 2012 Beetle with a check engine light concern. The part that was causing the p More

by Fifi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Huttin
May 25, 2015

Excellent Experience - as good as a Luxury car dealership We didn't buy the car from here and neither did we buy a VW but still we feel obligated to share our experience at this dealer ship. Even though they More

by suharsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
July 17, 2014

Wouldn't Recommend Shopping Here Shopping for the new 2015 GTI, I decided to purchase the same vehicle at a different dealer nearby at a higher price because of the poor experience I More

by juneq89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Threw away the business card
November 01, 2013

This was my first new car buying experience, and my salesman Dan was very transparent during the entire process. Even when I made requests that may have seemed "silly" or "amateur," he welcomed any and More

by TParr12321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Sheth
October 20, 2013

Saturday late afternoon found a huge nail in front driver side tire in our 2010 tiguan. Pulled into Fox Valley and Jim Bucolt had the shop put on our spare tire. We highly recommend this dealership. To More

by RobertRead
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Bucolt
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